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CDROM disappear in Vista Home Premium

CD-RW and DVD-ROM disappeared in Vista Home Premium - Vista

Under the device manager it says : this device cannot start code10
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Timothy McCartneySYS ADMINISTR I INFRAS
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Commented:
Here is a microsoft article related to your error code10

http://support.microsoft.com/kb/943104

Try following those steps.

Author

Commented:
Ok... let me try and update you accordingly

Author

Commented:
After the FixIT tool it still did not fix my cdrom problem and moreover there is NO entry of LowerFilters in registry
Timothy McCartneySYS ADMINISTR I INFRAS
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Commented:
I'm assuming you have two separate optical devices that BOTH went bad simultaneously, correct?

Do you by chance have another workstation you could try hooking them up to, to see if they function correctly in that machine?

Author

Commented:
yahoooooooo !!  I fix it by myself  :)
Timothy McCartneySYS ADMINISTR I INFRAS
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Commented:
Do you mind if I ask what the solution was? Were the cables loose?
Sure, actually I perform the following tasks:

Under the registry you need to closely look for the following and DELETE then reboot , that will fix the problem:

If you found Upper Filters , delete
If you found Lower Filters , delete
                OR
If you found Upper Filters & Lower Filters , delete
Timothy McCartneySYS ADMINISTR I INFRAS
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Commented:
Excellent, I've used that method before for similar issues in an XP machine. Glad to see the same solution works here. Thank you for the post of resolution.

Author

Commented:
You are always welcome !!

Author

Commented:
registry configuration

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