troubleshooting Question

Can't open certain websites

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CATHY-ITFlag for Canada asked on
RoutersWeb BrowsersWindows XP
38 Comments2 Solutions2415 ViewsLast Modified:
Now have two unit at one remote branch that are unable to open sites such as www.westjet.ca and www.adobe.com are two I know for sure. Home Page opens fine at www.google.ca, www.msn.ca, ca.yahoo.com etc open fine.

I've tried on one them, with Firefox and Google Chrome -still not able to open these two sites.

I thought it was DNS, but I've even tried Google's Public DNS. Don't believe this was an issue prior to upgrading to New SonicWall routers at all 5 remote branches, the other branches are working fine to my knowledge and I can't find anything that stands out on this Branches Router that would effect browsing these two sites from loading. I've turned off the UTM security services on the WAN zone on their SonicWall TZ100 router to see if any difference, none

Run Symantec Endpoint client Ver 12.1 the same on all our workstation, but I tried disabling auto protect to check, firewall in Windows is Off and still an issue

Note sure what else to check or how to trace why its not opening these two pages.

Any Suggestions on what to check for would be appreciated, I need to get this resolved today.
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