We help IT Professionals succeed at work.

internet explorer 9 through WSUS

i pushed out IE9 through WSUS unto all my PC's; it looks like some got installed and some are reporting "not applicable"
ie9error.png
Comment
Watch Question

DonNetwork Administrator
CERTIFIED EXPERT

Commented:
Are all your clients Vista or newer ??


IE9 will not install on XP FYI.

Author

Commented:
i have win 7 x64 and vista both x64 and x86
DonNetwork Administrator
CERTIFIED EXPERT

Commented:
Ok, WSUS will also report "Not Applicable" if it has already been installed...Or if the Client has not yet checked in.


Have you double clicked on any of the "Not Applicable" to open up a further report?

Author

Commented:
yes i have double checked; i have a PC in front of me with the issue; it's a vista 32 bit and it's communicating with WSUS yet when i go to "Check for Updates" it does not show IE9 as an option.

it does not have any pending updates that require a reboot either
DonNetwork Administrator
CERTIFIED EXPERT

Commented:
"vista both x64 and x86"


If you are looking at "One" particular IE9(Say X64) version, WSUS will still list all the other computers and you will get "Not Applicable" for the X86 computers
DonNetwork Administrator
CERTIFIED EXPERT

Commented:
Have you approved All versions of IE9 ??

Author

Commented:
i did approve all versions; i approve for x86 and i have a vista PC here as a test that did not get the ie9 installation; on WSUS it shows up as "Not Applicable"
DonNetwork Administrator
CERTIFIED EXPERT

Commented:
"Not Applicable" can only mean 2 things, either it really doesnt apply or the client hasnt checked in yet.


Run the following on it to force it to check in right away



%Windir%\system32\net.exe stop bits
%Windir%\system32\net.exe stop wuauserv
%Windir%\system32\net.exe stop cryptsvc
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
del %WINDIR%\WindowsUpdate.log /S /Q
rd /s /q %windir%\softwareDistribution
%Windir%\system32\net.exe start cryptsvc
%Windir%\system32\net.exe start bits
%Windir%\system32\net.exe start wuauserv

wuauclt /resetauthorization /detectnow
wuauclt /reportnow

Author

Commented:
just ran the command and then check for updates again; IE9 did not show up
DonNetwork Administrator
CERTIFIED EXPERT

Commented:
Is your Vista on Service Pack 2 ??

Author

Commented:
yes all my vista is on SP2
DonNetwork Administrator
CERTIFIED EXPERT

Commented:

Author

Commented:
yes i covered all
Network Administrator
CERTIFIED EXPERT
Commented:

Explore More ContentExplore courses, solutions, and other research materials related to this topic.