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internet explorer 9 through WSUS

Posted on 2012-03-13
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Last Modified: 2012-03-26
i pushed out IE9 through WSUS unto all my PC's; it looks like some got installed and some are reporting "not applicable"
ie9error.png
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Question by:NxJNY
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Expert Comment

by:Donald Stewart
ID: 37714999
Are all your clients Vista or newer ??


IE9 will not install on XP FYI.
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by:NxJNY
ID: 37715004
i have win 7 x64 and vista both x64 and x86
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Expert Comment

by:Donald Stewart
ID: 37715023
Ok, WSUS will also report "Not Applicable" if it has already been installed...Or if the Client has not yet checked in.


Have you double clicked on any of the "Not Applicable" to open up a further report?
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by:NxJNY
ID: 37715054
yes i have double checked; i have a PC in front of me with the issue; it's a vista 32 bit and it's communicating with WSUS yet when i go to "Check for Updates" it does not show IE9 as an option.

it does not have any pending updates that require a reboot either
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Expert Comment

by:Donald Stewart
ID: 37715142
"vista both x64 and x86"


If you are looking at "One" particular IE9(Say X64) version, WSUS will still list all the other computers and you will get "Not Applicable" for the X86 computers
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Expert Comment

by:Donald Stewart
ID: 37715148
Have you approved All versions of IE9 ??
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Author Comment

by:NxJNY
ID: 37715209
i did approve all versions; i approve for x86 and i have a vista PC here as a test that did not get the ie9 installation; on WSUS it shows up as "Not Applicable"
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Expert Comment

by:Donald Stewart
ID: 37715345
"Not Applicable" can only mean 2 things, either it really doesnt apply or the client hasnt checked in yet.


Run the following on it to force it to check in right away



%Windir%\system32\net.exe stop bits
%Windir%\system32\net.exe stop wuauserv
%Windir%\system32\net.exe stop cryptsvc
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
del %WINDIR%\WindowsUpdate.log /S /Q
rd /s /q %windir%\softwareDistribution
%Windir%\system32\net.exe start cryptsvc
%Windir%\system32\net.exe start bits
%Windir%\system32\net.exe start wuauserv

wuauclt /resetauthorization /detectnow
wuauclt /reportnow
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Author Comment

by:NxJNY
ID: 37715390
just ran the command and then check for updates again; IE9 did not show up
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Expert Comment

by:Donald Stewart
ID: 37715418
Is your Vista on Service Pack 2 ??
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Author Comment

by:NxJNY
ID: 37715420
yes all my vista is on SP2
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Expert Comment

by:Donald Stewart
ID: 37715448
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Author Comment

by:NxJNY
ID: 37720375
yes i covered all
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Donald Stewart earned 500 total points
ID: 37720418
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