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internet explorer 9 through WSUS

i pushed out IE9 through WSUS unto all my PC's; it looks like some got installed and some are reporting "not applicable"
ie9error.png
Microsoft Legacy OSMicrosoft ApplicationsWeb Browsers

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Don

8/22/2022 - Mon
Don

Are all your clients Vista or newer ??


IE9 will not install on XP FYI.
IT Guy

ASKER
i have win 7 x64 and vista both x64 and x86
Don

Ok, WSUS will also report "Not Applicable" if it has already been installed...Or if the Client has not yet checked in.


Have you double clicked on any of the "Not Applicable" to open up a further report?
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IT Guy

ASKER
yes i have double checked; i have a PC in front of me with the issue; it's a vista 32 bit and it's communicating with WSUS yet when i go to "Check for Updates" it does not show IE9 as an option.

it does not have any pending updates that require a reboot either
Don

"vista both x64 and x86"


If you are looking at "One" particular IE9(Say X64) version, WSUS will still list all the other computers and you will get "Not Applicable" for the X86 computers
Don

Have you approved All versions of IE9 ??
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IT Guy

ASKER
i did approve all versions; i approve for x86 and i have a vista PC here as a test that did not get the ie9 installation; on WSUS it shows up as "Not Applicable"
Don

"Not Applicable" can only mean 2 things, either it really doesnt apply or the client hasnt checked in yet.


Run the following on it to force it to check in right away



%Windir%\system32\net.exe stop bits
%Windir%\system32\net.exe stop wuauserv
%Windir%\system32\net.exe stop cryptsvc
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
del %WINDIR%\WindowsUpdate.log /S /Q
rd /s /q %windir%\softwareDistribution
%Windir%\system32\net.exe start cryptsvc
%Windir%\system32\net.exe start bits
%Windir%\system32\net.exe start wuauserv

wuauclt /resetauthorization /detectnow
wuauclt /reportnow
IT Guy

ASKER
just ran the command and then check for updates again; IE9 did not show up
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rwheeler23
Don

Is your Vista on Service Pack 2 ??
IT Guy

ASKER
yes all my vista is on SP2
Don

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IT Guy

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yes i covered all
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