Solved

Cannot open doc from Companyweb

Posted on 2012-03-13
6
1,039 Views
Last Modified: 2013-12-02
Attached screen shot says it all.  When trying to open any doc from the shared documents library it sticks at Downloading http://comapnayweb/shared documents.....  Works fine in XP, Mac OS.  Think it is an issue with Office 2010.  Any ideas welcome!
Screen-Shot-2012-03-13-at-14.42..png
0
Comment
Question by:bcampbell74
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 35

Expert Comment

by:Cris Hanna
ID: 37718382
So is this Office 2010 on Windows 7 because you say it's ok on XP and Mac
I'm just wondering if the "+" in the file name is the issue
0
 
LVL 1

Author Comment

by:bcampbell74
ID: 37719770
Yeah - Office 2010 on Windows 7.  Will check the filename issue.
0
 
LVL 15

Expert Comment

by:markdmac
ID: 37720411
Give this a try:
    Run one of the Office 2010 application (e.g. Word 2010).
    Click on File menu, and select Options.
    In the “Options” dialog, select Trust Center in the left pane.
    Click on Trust Center Settings in the right pane.
    Select Protected View in the left pane of “Trust Center” dialog.
    Disable any of all of the protected view options as below by unticking the check boxes:
        Enable Protected View for files that fail validation
        Enable Protected View for files originating from the Internet
        Enable Protected View for files located in potentially unsafe locations
        Enable Protected View for Outlook attachments"
0
Backup Solution for AWS

Read about how CloudBerry Backup fully integrates your backups with Amazon S3 and Amazon Glacier to provide military-grade encryption and dramatically cut storage costs on any platform.

 
LVL 1

Author Comment

by:bcampbell74
ID: 37720667
Neither of the above I'm afraid!  Still stumped :S
0
 
LVL 15

Accepted Solution

by:
markdmac earned 450 total points
ID: 37720845
A number of possible solutions are documented here: http://hacksharepoint.blogspot.com/2011/03/users-cant-open-office-docs.html
0
 
LVL 1

Author Closing Comment

by:bcampbell74
ID: 37721247
http://stackoverflow.com/questions/375390/office-documents-prompt-for-login-in-anonymous-sharepoint-site

Turned off Client Integration, can now open Office Doc's ok. Thanks for the link.
0

Featured Post

Revamp Your Training Process

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I’m often asked about newer and larger USB drives connected to SBS2008 and 2011 failing Windows Server Backup vs the older USB drives not failing. As disk space continues to grow and drive technology change SBS2008 and some SBS2011 end up with the f…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question