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Exchange 2007 Email Address Policy Not Applying

Posted on 2012-03-13
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Last Modified: 2012-10-20
I have an email address policy for my domain name set to priority 1 and applied.
I want a secondary email address applied to all mailboxes. So I createda  new policy with a priority of 2. I apply the policy, but it doesnt write the secondary email address to the mailboxes.
All mailboxes are set to "automatically update email addresses based on email address policy".

Thoughts?
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Question by:bcrosby007
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Expert Comment

by:fdavies2607
ID: 37715343
have you added the new email address as a new Accepted Domain in exchange?

please take a look at http://www.msexchange.org/articles_tutorials/exchange-server-2007/management-administration/managing-email-address-policies.html
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Author Comment

by:bcrosby007
ID: 37715414
I did create the domain as an authoritative domain with default set to False.
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Expert Comment

by:SieQ
ID: 37715465
anything in logs ? any more details ?
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Author Comment

by:bcrosby007
ID: 37715917
Nothing in the logs at all. It goes through the application policy, and i see the mailbox names popping up, but it doesnt add the address.
I also have an exchange 2003 server on site with some mailboxes on it. FYI.
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Expert Comment

by:SieQ
ID: 37715968
What conditions you're using in the policies ?
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Author Comment

by:bcrosby007
ID: 37715986
Users with an exchange mailbox.
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Expert Comment

by:SieQ
ID: 37717038
So you create 2 policies for same filter, it should be done within one policy just add more SMTP addresses
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Author Comment

by:bcrosby007
ID: 37719467
I tried that as well. It doesnt apply.
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Accepted Solution

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bcrosby007 earned 0 total points
ID: 38497561
The Policy only applies when a new user is created. It wont retroactively add email addresses.
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Author Closing Comment

by:bcrosby007
ID: 38516912
No solution was provided. I manually added the secondary email address to all accounts.
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