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csacco
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outlook prompts for password when connecting to exchange

outlook prompts for password when connecting to exchange
OutlookMicrosoft 365 Enterprise

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Last Comment
Jlipko

8/22/2022 - Mon
Neal58

exchange 2003, 2007 or 2010? check authentication methods used by the server and check the client matches these
Jlipko

Here are a few possibilities:
1. If you have a domain, you must logon to your computer with domain credentials in order for you DC to authenticate the user in Exchange.  
2.  Another reason is you have the wrong password saved.  
3. A deeper reason could be the user name could need the domain suffix attached.  like:  mikeG@mydomain.com.
csacco

ASKER
I have performed all of you suggestions.  This issue occurs intermittenly, maybe 3 times a day,  on 4 out of 30 users.

Clark
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Raymond Peng

ASKER CERTIFIED SOLUTION
Jlipko

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