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Can't create folder on terminal server 2008r2 with windows explorer

Posted on 2012-03-13
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Last Modified: 2012-04-28
Dear Experts,

I have a realy strange problemen with 2 Terminal servers running windows 2008R2 SP1 RDS.

When i create a new folder with Windows Explorer i receive the message that the drive is no longer available and the directory cannot be created.
When i hit the "try again" button the folder is created!!

It doesn't matter where i create a new folder, it can be a local drive, a usb drive or a network share, i always receive the same error.

When i create a folder with a different file browser (total commander) i don't have any problems.

I've tried it with different user accounts including a domain admin. But that makes no differents.
I've also removed all the policies.

Any idea what goes wrong?
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Question by:daemenict
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Accepted Solution

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daemenict earned 0 total points
ID: 37715533
After searching trough the registry i found that the following keys were empty.

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{031E4825-7B94-4dc3-B131-E946B44C8DD5}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{2112AB0A-C86A-4ffe-A368-0DE96E47012E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{491E922F-5643-4af4-A7EB-4E7A138D8174}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{7b0db17d-9cd2-4a93-9733-46cc89022e7c}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A302545D-DEFF-464b-ABE8-61C8648D939B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions\{A990AE9F-A03B-4e80-94BC-9912D7504104}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel]
“{031E4825-7B94-4dc3-B131-E946B44C8DD5}”=-

I have no idea how it's possible but i can't be good.

I've exported these keys on a different 2008R2 server, imported the keys on the RDS servers and rebooted.
It looks like that fixed the problem!!!! I'll do some extra testing on a few other servers.
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Expert Comment

by:Ayman Bakr
ID: 37716572
Can you check the event viewer for any events logged during the process of creating these folders.
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Author Closing Comment

by:daemenict
ID: 37905315
importing the registry keys fixed the problem
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