Solved

Cannot Delete a file on a network drive

Posted on 2012-03-13
7
656 Views
Last Modified: 2012-03-14
I have a user with an Excel file on a shared network drive and the file cannot be deleted.  The error we get is "action cannot be completed because the file is open in another program".  It has been nearly two weeks since this problem started and they have given up and did a save-as to have a new working copy.  I have removed all user permissions to the file, so that now the user(s) who were accessing the file cannot even see or use it.  Now I just want to delete the file but cannot.  Shy of rebooting the file server (a Windows Server 2008 machine), how else can I possibly remove whatever lock is currently on the file?
0
Comment
Question by:benjaminfam
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 5

Expert Comment

by:EVeuger
ID: 37715275
Check in computer management if the file is still open, you can close it there and remove it!
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37715284
It's in computer management (on the file server) under shared folders>open files
0
 

Author Comment

by:benjaminfam
ID: 37716958
This is actually the first thing we tried - however, when I go there, it does not show up as an open file in the list of open files.  That's part of the reason this one has us stumped.  Any other ideas?
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 5

Accepted Solution

by:
EVeuger earned 500 total points
ID: 37718643
Hmmm, many of the solutions require a reboot of the server. You can maybe schedule a reboot during the night??? Create a batchfile with the command "shutdown -r" and schedule it to run when everybody is (supposed to be) sleeping ;-)

Another option is the Open Handle tool, this tool provides information on which process has an open handle on the file.

Type oh /? at the command prompt for options and syntax.
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37718652
Sorry, just tried OH on a 2008 server and it doesn't work anymore, only on 2003 and earlier...
0
 
LVL 5

Expert Comment

by:EVeuger
ID: 37718665
Found another open handle tool: Handle Tool

You can download it here: Handle download

Or the GUI version: Process explorer

I would go for the nightly reboot option first though...seems a lot less work!
0
 

Author Comment

by:benjaminfam
ID: 37720187
I did in fact check out the Handle Tool at your suggestion.  However, I'm reluctant to kill any processes and potentially cause server instability.  I think your idea to just schedule an off-hours reboot is probably the most prudent approach.  Especially since this is merely an annoyance.  It is otherwise inconsequential.  Thanks!
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

To effectively work with Diskpart on a Server Core, it is necessary to write some small batch script's, because you can't execute diskpart in a remote powershell session. To get startet, place the Diskpart batch script's into a share on your loca…
Scenario:  You do full backups to a internal hard drive in either product (SBS or Server 2008).  All goes well for a very long time.  One day, backups begin to fail with a message that the disk is full.  Your disk contains many, many more backups th…
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question