Some emails going to junk folder, can't disable it.

I'm running Outlook 2010 and some of my email goes to the junk folder. Even emails from my internal users.

Now I went into the Junk settings and turn it off, but still email go there.

Am I missing something?
rdefinoAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sammySeltzerCommented:
I think you can fix it by doing the following:

Right click on it's line in the list, select Junk E-mail, and Mark as Not Junk. You'll then have the opportunity to add the sender or the address they sent to to a "safe" list so that they'll not be marked as junk in the future.
0
IMIronManCommented:
It is possible you will need to restart exchange for the updated filtering settings to take effect.

When you said you turned it off, did your mean in the Client App or on the Exchange server?  You should make sure you are not filtering it in the server environment.

Our you using MS Forefront technologies?
0
isaman07Commented:
This is more likely that an antivirus plugin is active in your outlook, like Kaspersky.
0
rdefinoAuthor Commented:
Needed to run outlook /cleanrules and that fix it.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rdefinoAuthor Commented:
This was the only solution
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.