You are all the best! So my problem is I need to change the name of an existing email address on my Exchange 2010 server. I cannot ever get anything configured in Exchange and my developer had to take another job and now I am stuck. I add a user and delete a user, and can never get it to work with email. So can I just simply change the name of the box? I do not think this is possible but I am not sure. It need to change the email box to 'service@' Will this require and entire new setup of another email account? or can I simply use the settings it already has because its a working mailbox......Also I am a total newbie to Exchange so pardon me if I repeat or ask the same question. I am a hardware guy for the wireless companies not a software guy.