Need to reset Windows password from user login other than ADMIN
Posted on 2012-03-13
I have a situation where I have to install some software on a laptop that has 3 user logins. The users are myself, my wife, and our son. The laptop is a Toshiba, with Windows Vista Home Premium, built in 2007.
Both of their logins are set to STANDARD users. Mine is ADMIN.
Recently, she has some software from school that she wants to load on it (under her login) and it is prompting for a user password before it can proceed. I originally set a password for their protection a couple of years ago and now I cannot remember what it is.
The other thing is that when the User Account Control dialog pops up, it is showing my name as the Administrator, not hers (don't know if that is relevant or not).
When I go to the Parental Controls window in control panel it shows NO PASSWORDS associated with ANY account. As a matter of fact, it keeps prompting me with this message "One or more administrator accounts do not have a password. As long as an admin... click here to add a password for these accounts".
When I go to the User Accounts dialog in control panel, it only shows my account. Since I am an ADMIN login, shouldn't it show ALL the user accounts?
P.S. Since this is somewhat a critical issue for us, I am awarding the maximum amount of points.