troubleshooting Question

Quickbooks 2010 Multi user mode issues

Avatar of cmdolcet
cmdolcetFlag for United States of America asked on
QuickBooks
15 Comments1 Solution1130 ViewsLast Modified:
I have a users that have two seat licenses and are both setup as multi user mode. My one user (the admin) is having trouble getting onto Quickbooks if the other user logs on first.
The admin user has a 32 bit Windowz 7 PC and the other user has a 64 bit Windows 7 PC. If my user logs on first and then my admin use I get the attached message and it blocks out my admin user. However if my admin user gets on first and then the standard user it will allow both on.

I downloaded the Diagnostic Tool, followed the instructions to clear the fire wall but still receive the message.

Has anyone experienced this issue before?
Quickbook-Error.png
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