PGP whole disk encryption - interrupted while decrypting, now won't accept passkey

Here's the situation -
I had PGP whole disk encryption on my laptop.  I was going to swap the drive out of the laptop for another one, so i started the decryption process.  Halfway through, without thinking, i shut the laptop down.  

Now when i start it up, it prompts for a password (the bootloader) before loading Windows.  As usual, i enter my password in, but i got the error that the passkey was invalid.  I even tried taking the disk out of the laptop and plugging it into another computer with PGP desktop installed.  Same thing.  Tried using the command line tools, etc. but nothing changed.

Finally, i did something i probably shouldn't have - i used the "diskpart clean" command to clean the partitions (saw it online somewhere that it would work).  Now i have a drive that windows doesn't even want to mount without formatting it.  I fear i made my issue worse.

Does anyone have any suggestions?
Mystical_IceAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AmitIT ArchitectCommented:
You performed all R&D already, i don't think anything is left, simply format it and load the window. There is nothing more you can do here.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
pjamCommented:
You didn't mention PGP version.  We use an older version, 9.

As a last resort you can try the PGP Bootguard CD.  If it starts, i am afraid it coould take days, but there is no gurantee it will start.  I accidentally turned one off during encryption, it did restart but took much longer.
We have a had a couple of corrupted installs and the Bootguard cd was able to decrytpt after about 4 days.
Hopefully you have access to this CD, if not here is downloads for 10.
http://www.symantec.com/business/support/index?page=landing&key=59285
McKnifeCommented:
Hi.

Sorry, but you totally missed to couch in terms what you are trying to achieve :)
Are you trying to simply format the drive and reuse it elsewhere? Than simply connect it to the new system and format it. Or are you trying to recover data?

Edit: by the way: PGP allows you to shutdown the laptop at any time during en- or decryption. So unless you did not forcefully switch the power off, this problem should not have occured, it could be a bug in PGP or simply bad luck.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Encryption

From novice to tech pro — start learning today.