Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Out of Office Assistant Exchange 2007

Posted on 2012-03-13
10
Medium Priority
?
812 Views
Last Modified: 2012-06-27
Hi all!

Trying to set up the Out Of Office Assistant in OWA for one of my users. And it doesn't seem to work. I checked autodiscover and it looks good. What would be my next troubleshooting step?

I'm using Exchange 2007 SP1

Thanks
0
Comment
Question by:mizgroup
10 Comments
 
LVL 8

Assisted Solution

by:thomasdavis
thomasdavis earned 999 total points
ID: 37716748
when you set Out of office assis. in owa do you have messages in both boxes ? Do you have send to external senders.  Do you have times set? Does it work with internal people?
0
 

Author Comment

by:mizgroup
ID: 37716802
Just checked it internally and turns out it works. Externally doesn't work though.
I have messages in both boxes, send to external senders, no time set
0
 
LVL 27

Accepted Solution

by:
MAS earned 501 total points
ID: 37716879
Please check the attachment

if you do that, it should fixed your issue as I fixed the same issue for one of the client
autodiscover-1.txt
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 8

Expert Comment

by:thomasdavis
ID: 37716899
Try this instead of putting messages in both boxes uncheck send out of office auto-replies to external senders.  This means the same message in the first box will go to both out and inside senders. Let me know if that works.
0
 
LVL 44

Expert Comment

by:Amit
ID: 37716931
0
 
LVL 8

Assisted Solution

by:thomasdavis
thomasdavis earned 999 total points
ID: 37717002
Also make sure that in EMC under organization config, then hub transport, remote domain tab, you have default set in there with * this will allow out of office external
0
 

Author Comment

by:mizgroup
ID: 37717046
Tried all of the above. Still doesn't work. Most of the settings were already set up as proposed. Anything else I'm missing?
0
 
LVL 8

Expert Comment

by:thomasdavis
ID: 37717115
Are they being stopped at the SMTP filter as junk mail by an enabled rule?
0
 

Author Comment

by:mizgroup
ID: 37717130
how do I check that?
0
 
LVL 8

Expert Comment

by:thomasdavis
ID: 37717144
What or who do you use as a spam filter?
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
How to effectively resolve the number one email related issue received by helpdesks.
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question