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Out of Office Assistant Exchange 2007

Posted on 2012-03-13
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Last Modified: 2012-06-27
Hi all!

Trying to set up the Out Of Office Assistant in OWA for one of my users. And it doesn't seem to work. I checked autodiscover and it looks good. What would be my next troubleshooting step?

I'm using Exchange 2007 SP1

Thanks
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Question by:mizgroup
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by:thomasdavis
thomasdavis earned 333 total points
ID: 37716748
when you set Out of office assis. in owa do you have messages in both boxes ? Do you have send to external senders.  Do you have times set? Does it work with internal people?
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Author Comment

by:mizgroup
ID: 37716802
Just checked it internally and turns out it works. Externally doesn't work though.
I have messages in both boxes, send to external senders, no time set
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Accepted Solution

by:
-MAS earned 167 total points
ID: 37716879
Please check the attachment

if you do that, it should fixed your issue as I fixed the same issue for one of the client
autodiscover-1.txt
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Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

 
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Expert Comment

by:thomasdavis
ID: 37716899
Try this instead of putting messages in both boxes uncheck send out of office auto-replies to external senders.  This means the same message in the first box will go to both out and inside senders. Let me know if that works.
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Expert Comment

by:Amit
ID: 37716931
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Assisted Solution

by:thomasdavis
thomasdavis earned 333 total points
ID: 37717002
Also make sure that in EMC under organization config, then hub transport, remote domain tab, you have default set in there with * this will allow out of office external
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Author Comment

by:mizgroup
ID: 37717046
Tried all of the above. Still doesn't work. Most of the settings were already set up as proposed. Anything else I'm missing?
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Expert Comment

by:thomasdavis
ID: 37717115
Are they being stopped at the SMTP filter as junk mail by an enabled rule?
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Author Comment

by:mizgroup
ID: 37717130
how do I check that?
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Expert Comment

by:thomasdavis
ID: 37717144
What or who do you use as a spam filter?
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