We have a relatively new system setup - an HP e5700 messaging system (designed and configured for Exchange 2010) [similar to a blade system enclosure]
We've just had a hardware failure on one of our nodes that I'm trying to determine but when remoting into the system via the web interface, when I finally got logged in it was in "system recovery" mode.
The choices it presents me with are: System image recovery, Windows memory diagnostic or command prompt. I can also shutdown or restart but not knowing what will happen if I do either of those, I'm a little scared to try. If restarting will clear the problem and you know that for certain, please let me know!
I don't have an image to recover and the other items don't seem viable. I don't believe this is a memory issue. The temp got pretty high and still must be as the fan is in its "turbo" mode. It is likely a hardware issue but I've been unable to determine what that issue is just yet.
Anyone familiar with an e5700 setup? Anyone every had to recover exchange from a system recovery mode? (I've attached a screen print of the options I'm presented)
Running Exchange 2010 SP1 with Windows 2008 R2 Enterprise OS.