Solved

I cannot open my IE8 or FireFox browser to www.google.com

Posted on 2012-03-13
4
445 Views
Last Modified: 2012-03-13
I am unable to open the Google home page, with IE8 or FireFox. From a command prompt, I can ping google.com or yahoo.com and will receive (4) replies. I used MalwareBytes to remove some malware: GameVance, PUP.Dealio.TB & Backdoor.IRCBot. I can navigate to other sites; msn & others. The hosts file does not have any entries. I ran WinSockxpFix to reset the network settings. The DNS setting was changed from 8.8.8.8 to the local router. I don't know why/how/where the original DNS setting came from. The computer is XP Pro.
0
Comment
Question by:sahinman
4 Comments
 
LVL 16

Expert Comment

by:l33tf0b
Comment Utility
Inputting the IP address into the browser works?  
Try running IE with start > run > iexplore -extoff
this will disable all addins.  

If you boot into safe mode with networking are you able to browse normally?

what do you get from start > run > cmd

nslookup google.com
0
 
LVL 8

Expert Comment

by:Tymetwister
Comment Utility
In IE, please go to Internet Options - Connections - LAN Settings and be sure Proxy server is not checked. I've seen a lot of malware infections that love doing this.

Are you now getting clean full scans from Malwarebytes?
0
 
LVL 10

Accepted Solution

by:
Mez4343 earned 500 total points
Comment Utility
0
 

Author Comment

by:sahinman
Comment Utility
Results so far: a) iexplore -extoff - failed, b) NO proxy server found, c) I'm using the link from Mez4343 for additional ideas on this solution.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Lync meeting or Lync conferencing is what many organizations would like to deploy to allow them save money. But companies are now giving up for various reasons, one of which is that they cannot join external meetings (non-federated company meetings)…
Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now