[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Can't mount exchange databases

Posted on 2012-03-13
8
Medium Priority
?
1,369 Views
Last Modified: 2012-04-24
Hello,

We have an exchange 2003 server that was off for a while and we turned it on to try to get some old emails that we need but the databases don't mount even though all the Microsoft Exchange services start fine. We do not use Exchange for our emails anymore so mounting the databases shouldn't be a problem.

Some of the errors we get are:
"Error 0xfffff07 starting database "First Storage Group\name" on the Microsoft Exchange Information store" Event ID 9519
"Information Storage (2260) First Storage Group: Database "name" is partially attached. Attachment Stage 4. Error -1017 Source ESE Event ID 470
"Database engine stopped the instance (0) with error (-1090) Event ID 104 Source ESE"
"Error 0x4fc starting storage group" Error 9518 Source MS Exchage

Thank you in advance.
errormountingdatabase.png
0
Comment
Question by:Help DeskLF
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
8 Comments
 
LVL 5

Expert Comment

by:pradeep7880
ID: 37718591
1. Verify that the database that you want to restore is consistent and that it is in a "clean shutdown" state. To do so, open a command prompt, switch to the ExchSrvr\Bin folder, type the following line, and then press ENTER:
Eseutil /mh YourDatabaseName.edb

In the output that appears in the Command Prompt window, note whether the State line shows as State: Clean Shutdown or State: Dirty Shutdown.

2. If the database is not consistent and if the database log files do not exist, use the Eseutil.exe tool to perform a hard repair on the database.

Warning When you use the following command, Exchange Server data loss occurs. Data loss can be significant; however, in most situations the data loss is minimal. The following command is a hard or forcible state recovery command. Use it only if the database does not return to a consistent state after you run the Eseutil /mh YourDatabaseName.edb command.

To perform a hard repair, open a command prompt, switch to the ExchSrvr\Bin folder, type the following line, and then press ENTER:
eseutil /p YourDatabaseName.edb

After that, run "Eseutil /mh YourDatabaseName.edb" to check if the database has returned to a "Clean Shutdown" state, if so, try mounting the Store again!
0
 
LVL 7

Expert Comment

by:joensw
ID: 37721427
hi
Verify that the database was shut down in a clean (consistent) state. Use ESEUTIL /MH. If the database is shutdown in a dirty (inconsistent) state, you cannot mount it and you must replay at least one transaction log file to bring it to a clean state. For more information about transaction log replay, see "Transaction Log File Replay: Soft Recovery and Hard Recovery" in Using Exchange Server 2003 Recovery Storage Groups (http://go.microsoft.com/fwlink/?LinkId=36148).

Verify the integrity of the database. Use ESEUTIL /G, which will check the low-level integrity of the database.

http://technet.microsoft.com/en-us/library/aa996027%28v=exchg.65%29.aspx
0
 

Author Comment

by:Help DeskLF
ID: 37726151
We have tested 3 so far, two of them came back as clean shutdown but we tried mounting them again and we received the same error (the one attached.) The other one we tested came back as dirty shutdown so we started the eseutil/p process and it has been on the "Deleting unicode fixup table" for a while. We'll let you know the results.
0
Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

 

Author Comment

by:Help DeskLF
ID: 37726325
We finished repairing the database and we checked and it said Clean Shutdown, we tried to mount it and we received the same error of the picture attached.
0
 
LVL 5

Expert Comment

by:pradeep7880
ID: 37727782
1. Move the existing database files to another location for 1 database.
2. try to mount with a blank database and see if that mounts or not.
0
 

Author Comment

by:Help DeskLF
ID: 37730673
We created a brand new data store and we were able to mount it but we have 13 other data stores and none of them mount.
0
 

Accepted Solution

by:
Help DeskLF earned 0 total points
ID: 37738381
We installed a program called Stellar Phoenix Mailbox Exchange Recovery and were able to open all the data stores and look for the mailboxes we were looking for. Thank you all for all your help.
0
 

Author Closing Comment

by:Help DeskLF
ID: 37885305
We tried all the solutions suggested and they didn't work but this program that we installed allowed us to do what we wanted to do.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question