Solved

Outlook will not send email it thinks is spam or Virus

Posted on 2012-03-13
6
494 Views
Last Modified: 2012-06-21
I have OL 2010 and 2003 both giving me the same error message:

(not sure numbers and letters are the same)
552 sid:randomstring:Message rejected for spam or virus content

The appears in inbox immediately about clicking send.

One box is Vista one is XP.  I have run both Avira from boot disc and Malwarebytes on both machines and they are clean.  Both have different full time AV and I have ruled that out (I think) by totally disabling antivirus and email checking and still get message.  I thought it was godaddy email accounts, but it happens to some other providers too.

Because of the instant response, I think it has to be an issue with OL, but why on two different versions.  I disabled the add on s on the OL10 and that didn't help.

We are having to use Gmail and yahoo to work around this...
0
Comment
Question by:pat8635
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
6 Comments
 
LVL 8

Expert Comment

by:d0ughb0y
ID: 37717425
By any chance are you using 1-and-1 as your mail-hosting company? In the past week or so, they've started having this problem. They're now aware of the issue, and apparently working to fix it.
0
 

Author Comment

by:pat8635
ID: 37718330
Nope most are Godaddy Included accounts
0
 

Author Comment

by:pat8635
ID: 37804191
There are many comments on the web saying that this is a godaddy issue, if so, why is the fail message appearing immediately.  Our connection isn't that fast.
0
 
LVL 16

Accepted Solution

by:
kmslogic earned 500 total points
ID: 37818888
Those XXX Rejected emails are from a postoffice and like others have apparently said (but I can't see!) it's most likely the godaddy post office that is rejecting them especially if it seems immediate.  Outlook is sending your email, godaddy is rejecting it and then in the same session that it sent mail it is checking mail and pulling the immediate rejection.  Unless you are using a 300bps modem this will happen very fast for normal sized emails.  Send a copy of your rejected email to support@godaddy.com and see if they can do something or give some advice...
0
 

Author Comment

by:pat8635
ID: 37819374
Although go daddy says it wasn't them...after 30 minutes on the phone with different peeps of different levels of experience, I WAS EXPLAINING THAT I HAD a POP account and how that was different than an IMAP. UGH someone did something as our service is mysteriously fixed!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question