troubleshooting Question

WIA driver issue

Avatar of knada242
knada242Flag for United States of America asked on
HardwarePeripheralsWindows 7
8 Comments1 Solution6896 ViewsLast Modified:
I am installing a Panasonic kv-s1025c scanner on a PC that is running Win 7 SP1. There are several of this same setup throughout the office in which I am attempting to install this one. I have tried every single driver listed on Panasonic’s site for this scanner with no luck. The scanner is listed in devices and printers and when I attempt to scan to it I get the following error:

You need a WIA driver to use this device. Please install it from the installation CD or manufacturer's website and try again.

What steps should I take to resolve this?
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