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WIA driver issue

I am installing a Panasonic kv-s1025c scanner on a PC that is running Win 7 SP1. There are several of this same setup throughout the office in which I am attempting to install this one. I have tried every single driver listed on Panasonic’s site for this scanner with no luck. The scanner is listed in devices and printers and when I attempt to scan to it I get the following error:

You need a WIA driver to use this device. Please install it from the installation CD or manufacturer's website and try again.

What steps should I take to resolve this?

Paul-B

You installed the ISIS complete package driver from the following below and tried it?

http://panasonic.net/pcc/support/scanner/eula_pnul_isisall.html?http://cs-im.psn-web.net/Japan/Scanner/cojp/data_cmns/isis/s102xcis30_isis_all_package.exe

knada242

ASKER

Unfortunately, I already installed that and every driver listed on their site.

Paul-B

What program are you scanning from? Windows Fax and Scan?

knada242

ASKER

The ultimate purpose is to scan into medical records software, but yes fo now I am simply trying the windows built in scan function.

Callandor

Try the TWAIN driver from this site: http://members.driverguide.com/driver/detail.php?driverid=1821088&si=f5e254ecf49793597624a4dd9aa0fd92&sp=8

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Paul-B

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knada242

ASKER

Yep, I tried the twain driver, an ISIS driver, and even a combination of the two. I am really stumped on this one especially since there are others in the building that are exactly the same, Win 7 and this scanner. Unfortunately they were setup by someone before me. Is there something in Win 7 that I need to enable or disable?

Callandor

I see on http://panasonic.net/pcc/support/scanner/download.html

"To use the latest Application Software or Interface Drivers with the KV-S1020C, KV-S1025C,
KV-S1045C, KV-S5055C, KV-7065C, KV-S7075C, KV-S3065CW/L, KV-S4065CW/L, KVS4085CW/
L, KV-SS905C or KV-S3105C, it is necessary to update to the latest version of the Device Driver (STIdriver) and Common Software as well."

Were those two updated as well?

http://panasonic.net/pcc/products/scanner/faq/#STI