asked on WIA driver issue
I am installing a Panasonic kv-s1025c scanner on a PC that is running Win 7 SP1. There are several of this same setup throughout the office in which I am attempting to install this one. I have tried every single driver listed on Panasonic’s site for this scanner with no luck. The scanner is listed in devices and printers and when I attempt to scan to it I get the following error:
You need a WIA driver to use this device. Please install it from the installation CD or manufacturer's website and try again.
What steps should I take to resolve this?
You need a WIA driver to use this device. Please install it from the installation CD or manufacturer's website and try again.
What steps should I take to resolve this?
Windows 7HardwarePeripherals
Last Comment
Callandor
ASKER
Unfortunately, I already installed that and every driver listed on their site.
What program are you scanning from? Windows Fax and Scan?
ASKER
The ultimate purpose is to scan into medical records software, but yes fo now I am simply trying the windows built in scan function.
Try the TWAIN driver from this site: http://members.driverguide.com/driver/detail.php?driverid=1821088&si=f5e254ecf49793597624a4dd9aa0fd92&sp=8
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ASKER
Yep, I tried the twain driver, an ISIS driver, and even a combination of the two. I am really stumped on this one especially since there are others in the building that are exactly the same, Win 7 and this scanner. Unfortunately they were setup by someone before me. Is there something in Win 7 that I need to enable or disable?
I see on http://panasonic.net/pcc/support/scanner/download.html
"To use the latest Application Software or Interface Drivers with the KV-S1020C, KV-S1025C,
KV-S1045C, KV-S5055C, KV-7065C, KV-S7075C, KV-S3065CW/L, KV-S4065CW/L, KVS4085CW/
L, KV-SS905C or KV-S3105C, it is necessary to update to the latest version of the Device Driver (STIdriver) and Common Software as well."
Were those two updated as well?
http://panasonic.net/pcc/products/scanner/faq/#STI
"To use the latest Application Software or Interface Drivers with the KV-S1020C, KV-S1025C,
KV-S1045C, KV-S5055C, KV-7065C, KV-S7075C, KV-S3065CW/L, KV-S4065CW/L, KVS4085CW/
L, KV-SS905C or KV-S3105C, it is necessary to update to the latest version of the Device Driver (STIdriver) and Common Software as well."
Were those two updated as well?
http://panasonic.net/pcc/products/scanner/faq/#STI
http://panasonic.net/pcc/s