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Parallels won't let me copy from PC VM to Mac OS X nor other way round

And "coherence mode" is grayed out.  The tech took my entire hard drive of my old Dell laptop and sucked it into parallels.  It works pretty well on it's own.  But not being able to copy and paste between mac side and PC side is torture.  What's the secret??
1 Solution
Have you (re)installed Parallels Tools?  See this page:

ow to reinstall Parallels Tools in Windows Guest OS?
Kash2nd Line EngineerCommented:
install Parallels Tools. It will sort you out.
amigan_99Network EngineerAuthor Commented:
The tools failed to install the first couple of trys.  But third was a charm and it's good now.
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