Cisco call Manager attendant

Hello all,

im trying to install the Cisco call manager atendant on a pc but just dont know how to go about getting the plug ins for this to work can some one pleae tell me how to do this or provide some docs that will show me the process .....



thank you
Netgeek4Asked:
Who is Participating?
 
Ken BooneConnect With a Mentor Network ConsultantCommented:
ok so here is the deal..Attendant Console was built into cucm v 6 and prior.  When they went to 7 - if you upgraded they maintained the AC but removed the download link.  In version 8 - they removed the download link and the web ac service.  The Attendant Console is not supported on version 8.  You will need to purchase a different attendant console.  Cisco has 3 variations depending on sizing now called Cisco Unified Enterprise/Business/something else Attendant Console.  

Then there are some 3rd party Attendant Consoles available as well but I have no experience on those.  

This also means you need another server to run the attendant console service on.
0
 
Ken BooneNetwork ConsultantCommented:
So first of all what version of call manager are you running.  Are you running the attendant console that came in version 6 and earlier or are you running the attendant console they have purchased from arc solutions - unified attendant console
0
 
Netgeek4Author Commented:
I recently updated my ccm box to version 8.0 before that I was running 7.0 and the Cisco attendant use to work
0
 
Ken BooneNetwork ConsultantCommented:
Hmm.. so I was under the impression that 7 let you grandfather the old attendant in, but I didn't think it would work with 8.  It does not come with 8 as far as I know.  I'll have to check on it tomorrow.
0
 
Netgeek4Author Commented:
where you able to find if ti works with Version 8 ?
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.