Solved

Cisco call Manager attendant

Posted on 2012-03-13
5
337 Views
Last Modified: 2012-03-27
Hello all,

im trying to install the Cisco call manager atendant on a pc but just dont know how to go about getting the plug ins for this to work can some one pleae tell me how to do this or provide some docs that will show me the process .....



thank you
0
Comment
Question by:Netgeek4
  • 3
  • 2
5 Comments
 
LVL 24

Expert Comment

by:Ken Boone
Comment Utility
So first of all what version of call manager are you running.  Are you running the attendant console that came in version 6 and earlier or are you running the attendant console they have purchased from arc solutions - unified attendant console
0
 

Author Comment

by:Netgeek4
Comment Utility
I recently updated my ccm box to version 8.0 before that I was running 7.0 and the Cisco attendant use to work
0
 
LVL 24

Expert Comment

by:Ken Boone
Comment Utility
Hmm.. so I was under the impression that 7 let you grandfather the old attendant in, but I didn't think it would work with 8.  It does not come with 8 as far as I know.  I'll have to check on it tomorrow.
0
 

Author Comment

by:Netgeek4
Comment Utility
where you able to find if ti works with Version 8 ?
0
 
LVL 24

Accepted Solution

by:
Ken Boone earned 500 total points
Comment Utility
ok so here is the deal..Attendant Console was built into cucm v 6 and prior.  When they went to 7 - if you upgraded they maintained the AC but removed the download link.  In version 8 - they removed the download link and the web ac service.  The Attendant Console is not supported on version 8.  You will need to purchase a different attendant console.  Cisco has 3 variations depending on sizing now called Cisco Unified Enterprise/Business/something else Attendant Console.  

Then there are some 3rd party Attendant Consoles available as well but I have no experience on those.  

This also means you need another server to run the attendant console service on.
0

Featured Post

What Should I Do With This Threat Intelligence?

Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

Join & Write a Comment

Before I go to far, let's explain HA (High Availability) and why you should consider it.  High availability is the mechanism used to provide redundancy to any service at the same site and appears as a single service to the users of that service.  As…
Data center, now-a-days, is referred as the home of all the advanced technologies. In-fact, most of the businesses are now establishing their entire organizational structure around the IT capabilities.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now