Solved

Cisco call Manager attendant

Posted on 2012-03-13
5
351 Views
Last Modified: 2017-02-28
Hello all,

im trying to install the Cisco call manager atendant on a pc but just dont know how to go about getting the plug ins for this to work can some one pleae tell me how to do this or provide some docs that will show me the process .....



thank you
0
Comment
Question by:Netgeek4
  • 3
  • 2
5 Comments
 
LVL 25

Expert Comment

by:Ken Boone
ID: 37718157
So first of all what version of call manager are you running.  Are you running the attendant console that came in version 6 and earlier or are you running the attendant console they have purchased from arc solutions - unified attendant console
0
 

Author Comment

by:Netgeek4
ID: 37718182
I recently updated my ccm box to version 8.0 before that I was running 7.0 and the Cisco attendant use to work
0
 
LVL 25

Expert Comment

by:Ken Boone
ID: 37718258
Hmm.. so I was under the impression that 7 let you grandfather the old attendant in, but I didn't think it would work with 8.  It does not come with 8 as far as I know.  I'll have to check on it tomorrow.
0
 

Author Comment

by:Netgeek4
ID: 37721781
where you able to find if ti works with Version 8 ?
0
 
LVL 25

Accepted Solution

by:
Ken Boone earned 500 total points
ID: 37721853
ok so here is the deal..Attendant Console was built into cucm v 6 and prior.  When they went to 7 - if you upgraded they maintained the AC but removed the download link.  In version 8 - they removed the download link and the web ac service.  The Attendant Console is not supported on version 8.  You will need to purchase a different attendant console.  Cisco has 3 variations depending on sizing now called Cisco Unified Enterprise/Business/something else Attendant Console.  

Then there are some 3rd party Attendant Consoles available as well but I have no experience on those.  

This also means you need another server to run the attendant console service on.
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
BGP prefix and routing 3 61
exclude a user from a deny permisssion 4 58
Ping and real time 48 57
Internet testing device? 5 31
Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question