Solved

Cisco call Manager attendant

Posted on 2012-03-13
5
369 Views
Last Modified: 2017-02-28
Hello all,

im trying to install the Cisco call manager atendant on a pc but just dont know how to go about getting the plug ins for this to work can some one pleae tell me how to do this or provide some docs that will show me the process .....



thank you
0
Comment
Question by:Netgeek4
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 25

Expert Comment

by:Ken Boone
ID: 37718157
So first of all what version of call manager are you running.  Are you running the attendant console that came in version 6 and earlier or are you running the attendant console they have purchased from arc solutions - unified attendant console
0
 

Author Comment

by:Netgeek4
ID: 37718182
I recently updated my ccm box to version 8.0 before that I was running 7.0 and the Cisco attendant use to work
0
 
LVL 25

Expert Comment

by:Ken Boone
ID: 37718258
Hmm.. so I was under the impression that 7 let you grandfather the old attendant in, but I didn't think it would work with 8.  It does not come with 8 as far as I know.  I'll have to check on it tomorrow.
0
 

Author Comment

by:Netgeek4
ID: 37721781
where you able to find if ti works with Version 8 ?
0
 
LVL 25

Accepted Solution

by:
Ken Boone earned 500 total points
ID: 37721853
ok so here is the deal..Attendant Console was built into cucm v 6 and prior.  When they went to 7 - if you upgraded they maintained the AC but removed the download link.  In version 8 - they removed the download link and the web ac service.  The Attendant Console is not supported on version 8.  You will need to purchase a different attendant console.  Cisco has 3 variations depending on sizing now called Cisco Unified Enterprise/Business/something else Attendant Console.  

Then there are some 3rd party Attendant Consoles available as well but I have no experience on those.  

This also means you need another server to run the attendant console service on.
0

Featured Post

Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I had an issue with InstallShield not being able to use Computer Browser service on Windows Server 2012. Here is the solution I found.
This article is in regards to the Cisco QSFP-4SFP10G-CU1M cables, which are designed to uplink/downlink 40GB ports to 10GB SFP ports. I recently experienced this and found very little configuration documentation on how these are supposed to be confi…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
Michael from AdRem Software outlines event notifications and Automatic Corrective Actions in network monitoring. Automatic Corrective Actions are scripts, which can automatically run upon discovery of a certain undesirable condition in your network.…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question