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Outlook - Save As on attachments

Posted on 2012-03-14
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Last Modified: 2012-08-13
Experts,

Running Windows 7 SP1 and Outlook 2007, when right-clicking a file attachment in an email and selecting "Save As..." the file extension is getting lost, saving a .pdf or any other file type as a .[nothing].
 
In the Save As... explorer box that appears the File Type is showing "All Files" and has no other options on the systems on which this is occurring, which is not all of the available Vista+Office 2007 systems here.
 
Any thoughts? The current work-around is to double-click the attachment to open it in the corresponding application (word, excel...) then save the file, as that works without any problems.
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Question by:Auckland
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LVL 8

Expert Comment

by:Elmar-H
ID: 37719128
In windows explorer go to properties and unmark "remove file extension from known filetypes" and try again.
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Author Comment

by:Auckland
ID: 37724511
Sorry Im using windows 7 and cannot find this option ?
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LVL 8

Expert Comment

by:Elmar-H
ID: 37724522
use "Alt" Key to see more options in Windows Explorer
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Author Comment

by:Auckland
ID: 37724528
Im looking in Tools>folder options... now where ?

Thank you.
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LVL 8

Accepted Solution

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Elmar-H earned 500 total points
ID: 37724536
file Extensions
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Author Closing Comment

by:Auckland
ID: 37725096
Thank you for the screenshot.
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