• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 246
  • Last Modified:

Confused Accounts!

I am running a 2010 Exchange server in multi-tenant mode and have two users who have the same name in 2 tenants.

When I am logging in via OWA everything looks fine.

As soon as I add one of the users via Outlook and open the mail is correct however the GAL is either correct or the other user that happens to have the same name GAL!

I created a generic account in AD (not via OWA management) so it was completely unrelated to both and tried to add each Outlook profile but this time it was pulling down a blank GAL (authenticating as the new user with nothing?). I have got about 150 users over 10 tenants on the server and never had a problem!

Any ideas? Thank You
1 Solution
Alan HardistyCo-OwnerCommented:
Install Exchange 2010 SP2 - it makes GAL segregation a whole lot easier as you setup Address Book Policies and pick / choose specific GAL's / OAB's and Address Books.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now