We help IT Professionals succeed at work.

Graphical Issue Dell Laptop 5410

Medium Priority
191 Views
Last Modified: 2016-11-23
HI,

Just started happening regularly at the end of last week. User is in Outlook and clicks on something behind Outlook and part of the background or background app becomes merged with the outlook window - doesnt come cleanly to the fore so that it can be used properly. Then if you try to drag it away to one side it leaves traces of itself as you drag. RAM is 3Gb and approx 2 gig available and processor usage seems unaffected.  Could it be as simple as an Office reinstallation? Or a complete format?

thanks
Comment
Watch Question

Commented:
sounds like a problem with the video driver messing up aero interface
I am assuming your using windows 7 mind you please confirm
Commented:
have you updated the video driver its quite normal now for that to be done through windows update (wsus too as that can be a copy of m$ wsus server thats behind windows update)

Explore More ContentExplore courses, solutions, and other research materials related to this topic.