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TSB14883

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Endpoint Loading in Citrix sessions

Recently users started seeing an extra Symantec Endpoint icon in their system tray. It's coming down with their Citrix session from the servers (of them). How do I keep this from happening? I'm not sure of the additional bandwidth that this may be using and I don't see a point for it to be running when all machines have AV anyway.
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Coralon
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Are you running a published app in a published desktop? or multiple published apps from different servers?

These are common scenarios that could cause the symptoms you describe.  If it is, check your version of Symantec and see if there is simply a way to hide it.. If it doesn't work, you can look at blocking the systray icons from the published apps, but that could hide important icons.

Coralon
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jduell
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