Solved

Printer Error Message in MS Access

Posted on 2012-03-14
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Last Modified: 2012-03-16
If I am able to print one report and all of a sudden get the following message for another nearly identical report, what do you think I have done please

"There was a problem retieving printer information for this project.   The object may have been sent to a printer that is unavailable"

I may have sent it to an incorrect printer but surely Access and / or windows can handle this.  Have I damaged something?

Many thanks
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Question by:AnnetteDavid
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6 Comments
 
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Accepted Solution

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lee555J5 earned 500 total points
ID: 37720137
You can direct specific reports to specific printers. In Access 2010 in the report's Design View, click the Page Setup ribbon, the Page Setup button, and check the Page tab. Make sure it's set for Default Printer.

Lee
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LVL 13

Expert Comment

by:lee555J5
ID: 37720144
During testing, I have accidentally assigned reports to specific printers instead of using my system's default printer. This is a problem if that printer goes away or if a user does not have that printer defined.
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Author Comment

by:AnnetteDavid
ID: 37723551
Hi Lee555j5

I have checked and the report is assigned to the default printer however I am sure I did ask to print to a printer we no longer have, how do I solve this please.  It is not sitting in the printer queue
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LVL 13

Expert Comment

by:lee555J5
ID: 37724364
If it can't print to the selected printer, then I don't think it generates the report at all. Does it print ok if you send it to a printer you know is good?
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Author Comment

by:AnnetteDavid
ID: 37728173
Thank you so much for all your trouble.  I have solved it, but in a round about way, I copied over a report that was printing and deleted the contents and added the contents of the report that wasnt printing.  In other words I created the report again using a report that was printing.  Again, many thanks
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Author Closing Comment

by:AnnetteDavid
ID: 37728174
Thank you so much for all your trouble.  I have solved it, but in a round about way, I copied over a report that was printing and deleted the contents and added the contents of the report that wasnt printing.  In other words I created the report again using a report that was printing.  Again, many thanks
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