• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1384
  • Last Modified:

Samsung Galaxy S Exchange not syncing


I am trying to configure my Samsung Galaxy S phone to sync with my email on our SBS Exchange 2003 server.  Every time I try, I receive the message that setup could not finish.  Username or password incorrect.  All of the settings seems to be correct:
exchange server (public IP address we use to access remote web workplace)
Use secure connection (SSL) checked
Accept all SSL certificates checked (if unchecked, setup fails with security error)

I have checked in ESM, and the "enable Outlook Mobile Access" and "Enable unsupported devices" check boxes are checked.  I also verified in Active Directory that my user account has OMA enabled.

Is there another option I am missing?  How can I resolve this?  Thank you.
  • 3
1 Solution
Satya PathakLead Technical ConsultantCommented:
Please try to check https://www.testexchangeconnectivity.com/ and let me know the outcome so that i can provide you the currect solusation ..

Also the meantime i would suggest you to please check your getway if you are using any kind of firewll as i have seen that the most of the ORG has been blocked the andriod apps.

satya ..
theavantAuthor Commented:
I tried that, but it didn't like using an IP address, which is all we can use.  Since we have SBS 2003, it just does a POP3 download occasionally.  Is there another way to configure it?
theavantAuthor Commented:
we ended up getting a new server, that is configured differently. We can access the server with mobile devices more easily.
theavantAuthor Commented:
We ended up needing to upgrade the server anyways, and it was configured for mobile devices.  I think the issue had to do with how we used to access our previous small business server.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now