Samsung Galaxy S Exchange not syncing

theavant
theavant used Ask the Experts™
on
Hello,

I am trying to configure my Samsung Galaxy S phone to sync with my email on our SBS Exchange 2003 server.  Every time I try, I receive the message that setup could not finish.  Username or password incorrect.  All of the settings seems to be correct:
domain\username
password
exchange server (public IP address we use to access remote web workplace)
Use secure connection (SSL) checked
Accept all SSL certificates checked (if unchecked, setup fails with security error)

I have checked in ESM, and the "enable Outlook Mobile Access" and "Enable unsupported devices" check boxes are checked.  I also verified in Active Directory that my user account has OMA enabled.

Is there another option I am missing?  How can I resolve this?  Thank you.
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Satya PathakLead Technical Consultant

Commented:
Please try to check https://www.testexchangeconnectivity.com/ and let me know the outcome so that i can provide you the currect solusation ..

Also the meantime i would suggest you to please check your getway if you are using any kind of firewll as i have seen that the most of the ORG has been blocked the andriod apps.

Thanks
satya ..

Author

Commented:
I tried that, but it didn't like using an IP address, which is all we can use.  Since we have SBS 2003, it just does a POP3 download occasionally.  Is there another way to configure it?
Commented:
we ended up getting a new server, that is configured differently. We can access the server with mobile devices more easily.

Author

Commented:
We ended up needing to upgrade the server anyways, and it was configured for mobile devices.  I think the issue had to do with how we used to access our previous small business server.

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