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Delete Exchange Room Mailbox when the user is missing

Posted on 2012-03-14
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Last Modified: 2012-08-13
I recently deleted an exchange user by mistake.  This user was the user for an Exchange 2010 Room Mailbox.  Now I cannot delete, edit or in anyway manipulate the room box.  I would settle for deleting the Room box and starting over or any alternative but I want that room box out of the Rooms list in outlook.

Just about any solution would be fine as long as the Room box is not visible in the Rooms list in Outlook.

Thanks,
tonyh


Exchange 2010
Server 2008 r2
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Question by:IT_Tonyh
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Expert Comment

by:Kash
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could you not recover the room mailbox ?

also, if it is deleted then surely it should auto-disappear from outlook list

http://technet.microsoft.com/en-us/library/bb124374.aspx   should help
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Author Comment

by:IT_Tonyh
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Thanks for the reply,  the mailbox is still there it just cant be edited since the user it was attached to is gone.
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Expert Comment

by:Dangle79
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should be able to just re-create the user account with matching display name etc. and then from the Exchange mgmt console go to Recipient Configuration > Disconnected Mailbox, locate your resource mailbox and re-connect it to the user account you just created.
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Shouldn't all users have the same email signature?

You wouldn't let your users design their own business cards, would you? So, why do you let them design their own email signatures? Think of the damage they could be doing to your brand reputation! Choose the easy way to manage set up and add email signatures for all users.

 

Author Comment

by:IT_Tonyh
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Thank you,

That was my first thought as well but there is nothing in the Disconnected Mailbox window.  

I tried recreating a user with the exact same name hoping it would 'see' the user that is says is missing but they didnt connect.  With nothing in the disconnected mail box window I am stumped.
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Accepted Solution

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Dangle79 earned 500 total points
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The disconnected mailbox will only show up once the database maintenance has run. You can do this manually if you know which storage group the mailbox was in.

you need to run the Clean-Mailboxdatabase command against that database via the powershell, or you can wait until tomorrow after the scheduler runs it.
http://technet.microsoft.com/en-us/library/bb124076.aspx
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Author Comment

by:IT_Tonyh
Comment Utility
Great.  Thanks Dangle.  I will probably wait till tomorrow.  I'll let you know hoe it goes.
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Author Closing Comment

by:IT_Tonyh
Comment Utility
After database maintenance ran last night the box showed up as disconnected.  I created a user that matched the missing box, connected it and it worked like a champ.  Thanks for the assist.

tonyh
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