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message lab notification

Posted on 2012-03-14
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Last Modified: 2012-04-02
Please help me to take a look the message below.

Please let me know:

If I need to take any action

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The MessageLabs Email Security System discovered a possible virus
or unauthorised code (such as a Trojan) in an email sent
to or from your organisation.
This email has now been quarantined and was not delivered.
To help identify the quarantined email:
The message sender was
   aallen1@unl.edu

The message originating IP was 129.93.2.90
The message recipients were
   cindy@dla.com.sg

The message was titled Temporary Account Suspension.
The message date was Wed, 14 Mar 2012 07:39:15 +0800
The message identifier was <C359BDED1C284C32B39615D5A9C746D5@ndib>
The virus or unauthorised code identified in the email is:
>>> Possible MalWare 'Exploit/Phishing-cimb-8891' found in '21299285_2X_PM3_EMQ_MH__message.htm'. Heuristics score: 427

Some viruses forge the sender address. For more information please
visit the virus FAQ's link at the bottom of this page.
The message was diverted into the virus holding pen on
mail server server-2.tower-45.messagelabs.com (pen id 267025_1331682534)
and will be held for 30 days before being destroyed
Please contact your local IT helpdesk, reseller or MessageLabs Support
for further assistance

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Question by:warriorsTeah
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bluebook earned 500 total points
ID: 37722062
This doesn't require any action from you.  It means that the MessageLabs service has done what it is supposed to do - it has blocked a malicious email that was being sent to that user (cindy<at>dla.com.sg).  

If for some reason you think it was wrong - i.e. you think this was a good email which you wanted to receive - then you should log in to the MessageLabs portal (ClientNet) to request that the message be released from quarantine (or you can contact their support).  However that is very unlikely and I would exercise extreme caution before doing that.

If you don't want to receive these notifications then you can log into clients.messagelabs.com and turn them off, through the Anti-Virus configuration page.
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