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Cisco VPN Client - Blue Screen - Windows XP

Posted on 2012-03-14
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Last Modified: 2012-03-27
HI

As above.  We have tried versions 5.0.07.0290 & 5.0.07.0410, with and without anti-virus (sophos 10) and the machine has all windows updates.

Ideas?
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Question by:CHI-LTD
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Raymond Peng earned 2000 total points
ID: 37721371
The VPN client has it's own firewall built in which can be disabled by renaming the extensions of two files in c:\windows\system32 called vsdata and vsdatant.  Just append .old onto the file and give that a shot.

Were you able to acquire the message that Bluescreened?

In device manager you can also disable the vsdatant this way
"devices by connection" in the device manager, then select "view"> "show hidden devices".
from the right panel near the bottom, you can find it, right click the "vsdatant" then select disable. Reboot and try again.
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by:CHI-LTD
ID: 37772130
both vs files fixed this...
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