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sbs2008 mail from a specific scource constantly sent into quarantine

We have a single sbs2008 server running exchange. We have a website that generates enquiry messages, which are supposed to be sent to our enquiries mailbox.

The messages arrive, but are sent to our quarantine mail box.

I would like to know how we can add this source to our spam filter to allow it through unhindered to the correct mail box.

We have the "from" e-mail address, which in fact is set to our administrator address, ie although it is generated within php, it's headers state it is from sbsadmin@domainname.co.uk.

I hav tried adding this in various ways to the SPAM filter content filtering / exceptions, but the result is hit and miss. Sometimes it arrives in the correct mail box, and sometimes it goes to spam (usually the latter).

When we have made changes to the spam settings, do we need to restart any services, if so which ones??

How can we make certain that this source is allowed and not marked as spam and sent to the quarantine mailbox.

Many thanks.
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Senior System Engineer
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That is just what we needed, although it seems very strange that microsoft did not think to build this in to the GUI interface! Having a SPAM component in the ESM, it looks like it "should" be possible to do this, but as you say, the command shell is the way forward.

Do you know why this cannot be achieved within ESM SPAM component??

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