We have a single sbs2008 server running exchange. We have a website that generates enquiry messages, which are supposed to be sent to our enquiries mailbox.
The messages arrive, but are sent to our quarantine mail box.
I would like to know how we can add this source to our spam filter to allow it through unhindered to the correct mail box.
We have the "from" e-mail address, which in fact is set to our administrator address, ie although it is generated within php, it's headers state it is from email@example.com.
I hav tried adding this in various ways to the SPAM filter content filtering / exceptions, but the result is hit and miss. Sometimes it arrives in the correct mail box, and sometimes it goes to spam (usually the latter).
When we have made changes to the spam settings, do we need to restart any services, if so which ones??
How can we make certain that this source is allowed and not marked as spam and sent to the quarantine mailbox.