DOCX File Open via ie9 fails only in VMWare View 4.6 VDI
Posted on 2012-03-14
We are experiencing an unusual failure of MS Word 2010 failing to open docx file from ie9.
Google JaneDow.DOCX, click on the link to open the file (or just any docx file on the internet).
Here is what happens in VDI (VMWare View 4.6, with Persistent drive):
Windows/ie prompt asks: "What would you like to do with the ...docx file?"
Click on OPEN
Microsoft Word windows pops with scrawling messages and moving bar from left to right:
first: "Microsoft Word has stopped working. Windows checking for solution..."
then: "Trying to recover your information"
then: window closes and nothing happens.
However, if one opens WORD at this point, the document recovers and is shown.
If word was already opened, the same sequence happens, only it ends with:
"Microsoft Word has stopped working", [Close Program] button only option to click, and Word closes. Then, if opened, the docx appears.
The same site from a normal workstation, Word simply opens the docx same if already Word is opened or not.
VMWare View 4.6
VDI with persistent drive (user folder is redirected to drive P:)
VDI also configured for separate drive for windows/vmware temporary files. that is, this drive gets purged on reboot.
Windows 7 Thin PC
IE version 9.0.4