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Outlook 2003 hangs on Windows 7 Pro x64

Posted on 2012-03-14
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Last Modified: 2012-03-20
Hello,

I have a Outlook 2003 installed on Windows 7 x64. When I use outlook with the exchange 2007 in the office it is working fine. When I add an IMAP account that I have it hangs forever. The office package has all the updates, the os also. I tried repairing the office, renaming different files on outlook folders, also recreating outlook profiles.

However the issue still stands.

Any ideas ? :)
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Question by:goliveuk
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Assisted Solution

by:Burns1978
Burns1978 earned 2000 total points
ID: 37720889
Hi There

So, your office is 2003 SP3?
try to open it in safe mode.
http://www.outlook-tips.net/outlook-2010/start-outlook-in-safe-mode/
could be some add-in modules...

in second.
Do you have a security program like an antivirus? can you remove it an retry?

Hope this help

B
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Accepted Solution

by:
goliveuk earned 0 total points
ID: 37724082
Hi Experts,

I have solved the issue by installing MS office 2010. It works fine and a lot faster. So issue resolved.

@Burns1978 - Thank you for the suggestions. Safe mode did not solve the issue and with regards to the AV it wasn't it's fault.

Regards
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Author Closing Comment

by:goliveuk
ID: 37741199
I found a solution on my own!
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