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Outlook 2010 - Calendar appointments/meetings time zone issue

Posted on 2012-03-14
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Last Modified: 2012-03-16
Outlook 2010 not converting the times correctly when accepting appointments from different time zones.


This is what our end user in EST time zone sent in for assistance:

Subject: Fw: Wanted to confirm timing for Thursdays call - it's for 10am ET.
Importance: High

This is the second time that Outlook has not converted a meeting plan in Central time correctly to eastern time (both before and after daylight savings time); the first time made me late for a very important meeting. Can you please check into why this is happening and get it fixed.


This what the meeting organizer sent from CST time zone:

Subject: Wanted to confirm timing for Thursdays call - it's for 10am ET.

Just wanting to make sure you had the timing correct, when I received your acceptance it came through as 7-8am.

Timing: 9-10am CT / 10-11am ET

Users work for two different companies but both use Outlook 2010.

Have done some research but not a defitive fix.  

Any advice/suggestions?
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Question by:abpExpert
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vishal_breed earned 300 total points
ID: 37723435
Please use Time Zone Data Update Tool for Microsoft Office Outlook. This is known issue and this tool would fix the issue for you.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17291

The other option is to update your Outlook (and if you have Exchange 2010) to SP1.

Hope this help.
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Expert Comment

by:vishal_breed
ID: 37723445
Please refer more information abt this tool.

How to address time zone changes by using the Time Zone Data Update Tool for Microsoft Office Outlook
http://support.microsoft.com/kb/931667
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