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Outlook 2010 - Calendar appointments/meetings time zone issue

Outlook 2010 not converting the times correctly when accepting appointments from different time zones.


This is what our end user in EST time zone sent in for assistance:

Subject: Fw: Wanted to confirm timing for Thursdays call - it's for 10am ET.
Importance: High

This is the second time that Outlook has not converted a meeting plan in Central time correctly to eastern time (both before and after daylight savings time); the first time made me late for a very important meeting. Can you please check into why this is happening and get it fixed.


This what the meeting organizer sent from CST time zone:

Subject: Wanted to confirm timing for Thursdays call - it's for 10am ET.

Just wanting to make sure you had the timing correct, when I received your acceptance it came through as 7-8am.

Timing: 9-10am CT / 10-11am ET

Users work for two different companies but both use Outlook 2010.

Have done some research but not a defitive fix.  

Any advice/suggestions?
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abpExpert
Asked:
abpExpert
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1 Solution
 
Vishal BreedProgram ManagerCommented:
Please use Time Zone Data Update Tool for Microsoft Office Outlook. This is known issue and this tool would fix the issue for you.

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17291

The other option is to update your Outlook (and if you have Exchange 2010) to SP1.

Hope this help.
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Vishal BreedProgram ManagerCommented:
Please refer more information abt this tool.

How to address time zone changes by using the Time Zone Data Update Tool for Microsoft Office Outlook
http://support.microsoft.com/kb/931667
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