troubleshooting Question

Samsung Galaxy and Outlook folders and rules

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jooolie3 asked on
OutlookCell Phones
8 Comments1 Solution1268 ViewsLast Modified:
I have a client with a Samsung Galaxy II Skyrocket and he uses Outlook 2003 with Exchange. He has several rules in Outlook to move mail items into folders upon arrival based on the sender. On the Samsung, he gets mail from his inbox to which no rules have been applied. The Samsung does not receive most of the mail that has been moved to the folders BUT mail from one of the folders DOES come into the phone. Why would one folder come in but not the rest? He is in high management and gets a lot of emails so the rules need to stay. How can we get all his mail to come into the Samsung?
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