Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Samsung Galaxy and Outlook folders and rules

Posted on 2012-03-14
8
Medium Priority
?
1,109 Views
Last Modified: 2012-03-19
I have a client with a Samsung Galaxy II Skyrocket and he uses Outlook 2003 with Exchange. He has several rules in Outlook to move mail items into folders upon arrival based on the sender. On the Samsung, he gets mail from his inbox to which no rules have been applied. The Samsung does not receive most of the mail that has been moved to the folders BUT mail from one of the folders DOES come into the phone. Why would one folder come in but not the rest? He is in high management and gets a lot of emails so the rules need to stay. How can we get all his mail to come into the Samsung?
0
Comment
Question by:jooolie3
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 15

Expert Comment

by:Ess Kay
ID: 37721070
outlook is only on the computer and the rules only function within the PSD file
0
 
LVL 15

Expert Comment

by:Ess Kay
ID: 37721109
the emails on the samsung should just all be going into the general inbox
0
 
LVL 15

Expert Comment

by:Ess Kay
ID: 37721121
i found this on the verizon site hope it helps


"At this time, I can't seem to determine an alternate way besides moving the "cabinet" items to the inbox.
Upon further research, it appears as though you may be able to install a 3rd party application.
Please follow this link  http://www.companionlink.com/android/outlook/    and see if this is an option for you.
You may even be able to ask the application developers if their product will be able to do what you are looking for."
0
NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

 

Author Comment

by:jooolie3
ID: 37721257
PSD files are Photoshop. I think you meant PST files. We are not using PST files as we are using hosted Exchange. Yes, all the mail that does come in, comes into the general inbox on the phone BUT most of the mail that is delivered to folders in Outlook does not come into the phone at all. I will look into the 3rd party app and see if that is an option for us.
0
 

Author Comment

by:jooolie3
ID: 37721420
Companionlink only syncs through usb connection.  This does not help him get email on his phone real time. Any other ideas?
0
 

Accepted Solution

by:
jooolie3 earned 0 total points
ID: 37722865
I solved the problem myself. The rules had to include a desktop notification so as to make them client only. That allows the rules to run only on the Outlook client and not Exchange. This way the rules do not interfere with the Exchange server delivering all mail to the phone.
0
 
LVL 15

Expert Comment

by:Ess Kay
ID: 37724715
Glad to hear that your issue is resolved
0
 

Author Closing Comment

by:jooolie3
ID: 37736838
This was the only solution that addressed the issue and resolved the problem.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question