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USB Hard Drive Stops Working

mjs082969
mjs082969 asked
on
I have a USB hard drive that seems to disappear after some time.  It is a SimpleDrive
Hitachi HDT721010SLA360 USB.

Strangely, I found that the system's internal hard drive is a Hitachi HDP725032GLA360; very similar.

I went into the Device Manager, and found a problematic USB device.  I uninstalled, rebooted, and the drive came back.  I believe the error was

"Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)"

Any ideas?  Tools for monitoring?

Thanks,

- Michael
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Ess KayEntrapenuer
BRONZE EXPERT
Commented:
plug it into a different usb

the reson this would happen is when you reboot, it might of skipped closing the drive as it should and upon a second start, the previous entry for the drive was there, and a second entry was being made.


If you have not rebooted, then it is possibly a connection error where the usb is loose and fell out a little then connected again
BRONZE EXPERT
Commented:
Test another USB drive. even with the elevated prices of drives at the moment, way better to just remove a suspect drive.  start with the simplest, and if another drive does the same than figure it out, if it's just one USB drive. get rid of it or return it.
BRONZE EXPERT
Top Expert 2012
Commented:
If you look in device manager, you may notice for some USB hubs a power saving setting which turns off the port if it doesn't detect any use after a while.  Try turning that setting off.
SILVER EXPERT
Distinguished Expert 2019
Commented:
here they say that 2 identical names were created, and a restart is needed  (as you did) :
http://technet.microsoft.com/en-us/library/cc732447(v=ws.10).aspx
Commented:
Try doing the following:

1. Unplug the USB hard drive.
2. Restart the computer.
3. After the computer restarts fully, plug in the USB hard drive and see if that works.

Author

Commented:
Thanks All!

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