Solved

USB Hard Drive Stops Working

Posted on 2012-03-14
6
417 Views
Last Modified: 2012-04-02
I have a USB hard drive that seems to disappear after some time.  It is a SimpleDrive
Hitachi HDT721010SLA360 USB.

Strangely, I found that the system's internal hard drive is a Hitachi HDP725032GLA360; very similar.

I went into the Device Manager, and found a problematic USB device.  I uninstalled, rebooted, and the drive came back.  I believe the error was

"Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. (Code 42)"

Any ideas?  Tools for monitoring?

Thanks,

- Michael
0
Comment
Question by:mjs082969
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 15

Assisted Solution

by:Ess Kay
Ess Kay earned 100 total points
ID: 37721055
plug it into a different usb

the reson this would happen is when you reboot, it might of skipped closing the drive as it should and upon a second start, the previous entry for the drive was there, and a second entry was being made.


If you have not rebooted, then it is possibly a connection error where the usb is loose and fell out a little then connected again
0
 
LVL 16

Assisted Solution

by:R. Andrew Koffron
R. Andrew Koffron earned 100 total points
ID: 37721163
Test another USB drive. even with the elevated prices of drives at the moment, way better to just remove a suspect drive.  start with the simplest, and if another drive does the same than figure it out, if it's just one USB drive. get rid of it or return it.
0
 
LVL 69

Accepted Solution

by:
Callandor earned 100 total points
ID: 37721355
If you look in device manager, you may notice for some USB hubs a power saving setting which turns off the port if it doesn't detect any use after a while.  Try turning that setting off.
0
Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

 
LVL 92

Assisted Solution

by:nobus
nobus earned 100 total points
ID: 37723738
here they say that 2 identical names were created, and a restart is needed  (as you did) :
http://technet.microsoft.com/en-us/library/cc732447(v=ws.10).aspx
0
 

Assisted Solution

by:calng
calng earned 100 total points
ID: 37753301
Try doing the following:

1. Unplug the USB hard drive.
2. Restart the computer.
3. After the computer restarts fully, plug in the USB hard drive and see if that works.
0
 

Author Closing Comment

by:mjs082969
ID: 37797665
Thanks All!
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Stuck in voice control mode on your Amazon Firestick?  Here is how to turn it off!!!
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

735 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question