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Critial Errors from Microsoft-SharePoint Products-SharePoint Foundation

Posted on 2012-03-14
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Last Modified: 2012-06-21
Hi,
  I have a SBS2011 and there are two CRITICAL ERRORS constantly recorded in Event Viewer Application Log section. I like to address these errors, but don't have a clue. I don't use SharePoint. In fact I don't know what it is.

Thanks in advance.

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Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          2/27/2012 6:25:00 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          KNISLEYLAW\spfarm
Computer:      KNISLEY1.knisleylaw.local
Description:
The Execute method of job definition Microsoft.SharePoint.Search.Administration.SPSearchJobDefinition (ID 8de3c8b5-a034-4860-bf6e-4b80ce830ac3) threw an exception. More information is included below.

The device is not ready.  
------------------------------------------------------------------------------------------------
Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          2/27/2012 6:30:00 AM
Event ID:      6398
Task Category: Timer
Level:         Critical
Keywords:      
User:          KNISLEYLAW\spfarm
Computer:      KNISLEY1.knisleylaw.local
Description:
The Execute method of job definition Microsoft.SharePoint.Administration.SPUsageImportJobDefinition (ID 994651b4-3853-4205-bd66-a9adbc59c46a) threw an exception. More information is included below.

Access to the path 'C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS' is denied.
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Question by:sglee
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8 Comments
 
LVL 29

Accepted Solution

by:
QPR earned 2000 total points
ID: 37722021
Does the sharepoint farm account have NTFS permissions on the logs folder?

Go to Central Admin and then:
Central Administration - Site Settings - People and Groups - Farm Administrators

Check that one of the accounts here has the encessary permissions by navigating to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\ and right clicking the folder called logs and then selecting properties - security
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Author Comment

by:sglee
ID: 37723300
Does the sharepoint farm account have NTFS permissions on the logs folder?  ---> Since I'm not familiar with Sharepoint, I don't understand what you are saying at all.

Go to Central Admin and then:
Central Administration - Site Settings - People and Groups - Farm Administrators  ---> I don't understand what you are saying.

Check that one of the accounts here has the encessary permissions by navigating to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\ and right clicking the folder called logs and then selecting properties - security
-------> What do you want me to do with the folder "14"?
0
 

Author Comment

by:sglee
ID: 37725386
There were two reasons why I posted this question.
(1) Obviously I wanted to address this critial issue from the Event Viewer.
(2) Another reason, more immediate problem, is that at least once a day, the internet connection gets lost. All user workstaions point their DNS to SBS2011 (192.168.254.10) and gateway to Linksys Router (192.168.254.254) which is connected to ISP Equipment via Ethernet cable. I am thinking that the internet outage problem stems probably from either ISP equipment or my linksys router, but I just wanted to make sure that these two errors that are recorded every two minutes are NOT the cause of this internet outage problem.
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LVL 29

Expert Comment

by:QPR
ID: 37726582
I wouldn't have a clue about number 2 but I'm almost certain this wouldn't cause permission denied on folder errors....

Open the central admin site and follow the path I gave you to farm administrators.
Note which accounts are in there.

Open windows explorer and go to the folder I mention above and then right click on the folder called "14" and select properties. One of the tabs on this window is called "security" click this tab.
Under here you will see accounts that have certain permissions for the 14 folder.
Do the account(s) that you noted earlier appear in this list?
If not, you need to add them.
0
 

Author Comment

by:sglee
ID: 37726691
Please ignore my posting above "(2)  Another reason, more immediate problem, is that at least once a day, the internet connection gets lost ...".
I talked to ISP and there were errors on their ethernet port. So they are addressing it.

Anyway If these are these errors, what kind of impact do they have on the operatioin of SBS2011?
0
 
LVL 29

Expert Comment

by:QPR
ID: 37727726
I thought we were dealing with your question regarding access denied to the logs folder on the file system?
0
 

Author Comment

by:sglee
ID: 37729237
Yes we are still dealing with "question regarding access denied to the logs folder".
My question is why it is critical error and if this error is not fixed, what kind of impact will it have on the operation of SBS2011?
0
 
LVL 29

Expert Comment

by:QPR
ID: 37731140
It is deemed critical as it affects a core part of sharepoint processing - logging.
The impact will be no logs therefore no diagnostics.
The error seems to indicate that the windows account being used to write to the logs does not have any/correct access to the windows folder "logs"
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