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Exchange / Outlook Truncated Messages with attachment

Posted on 2012-03-14
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Last Modified: 2012-05-10
Dear Experts

We have a SBS 2003 domain running Exchange 2003.

A few times recently users have been advising that they have been receiving emails where the body of the message is blank and the text is conained in an attachment (.htm).

There have been other occasions where some of the text appears within the body of the email which cut off mid-sentence and then truncated to an attachment too.


If it is of any help the attachments file name appears in the format 'ATT0....htm.

Many thanks for any assistence
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Question by:grantballantyne
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Andrew Davis earned 500 total points
ID: 37723187
This issue occurs when an attachment body part in an e-mail message is sent before the message body part of the e-mail message is sent. This issue occurs because the message is sent by the application in an incorrect format. Based on the "Mixed Subtype" definition that is mentioned in section 5.1.3 of RFC 2046, the "mixed" subtype of "multipart" is intended for use when the body parts are independent and have to be bundled in a particular order. Any "multipart" subtypes that an implementation does not recognize must be treated as being of "mixed" subtype.
see http://support.microsoft.com/kb/969854

Cheers
Andrew
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