How to force a purge of deleted items

Posted on 2012-03-14
Last Modified: 2012-03-15
I have several OWA only users who I need to auto-purge their deleted items folder every so often for them.  Is there a way to setup a rule to do this?  This is in an Exchange 2007 environment.
Question by:jdouthit
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 35

Assisted Solution

by:Joseph Daly
Joseph Daly earned 150 total points
ID: 37722296
You would need to create a managed default folder policy on the Exchange server in order to do this. Then you would apply that policy to the handful of OWA users that need the deleted items deleted.

This can be configured under Organization configuration | Mailbox | Managed Default Folders
LVL 35

Expert Comment

by:Joseph Daly
ID: 37722298
Sorry lost my screenshot.

Author Comment

ID: 37722462
I'm there on how to create the policy, but when I click on it I'm not seeing how to modify it like your screenshot is showing.
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

LVL 19

Accepted Solution

suriyaehnop earned 150 total points
ID: 37723264
1. Organization node | Mailbox | Managed default folder
2. Right on Delete Items | New Managed Content Settings
3. Specified the criteria

Once you had done it, go to the user's mailbox | Mailbox Settings | Managing Records Management | Applied Settings you just created.

Suggesting select pilot user and test it out.

Author Comment

ID: 37724985
When I get into Managing Records Management I check the box "Managed folder mailbox policy" and then click browse.  It does not find any policies.

Author Comment

ID: 37725060
I was leaving out the part that I had to create a managed folder policy as well.  I was able to apply it.
LVL 35

Expert Comment

by:Joseph Daly
ID: 37725067
I was actually just in the process of writing that up for you when I saw the accept notice.

Featured Post

Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Phishing attempts can come in all forms, shapes and sizes. No matter how familiar you think you are with them, always remember to take extra precaution when opening an email with attachments or links.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit If you want to manage em…
Suggested Courses

631 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question