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Have you created an exchange connector with the proper auth settings to allow the scanners to send email?<br />
<br />
<a href="http://technet.microsoft.com/en-us/library/bb125159.aspx" rel="ugc nofollow">http://technet.microsoft.com/en-us/library/bb125159.aspx</a>
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Have you created an exchange connector with the proper auth settings to allow the scanners to send email?

http://technet.microsoft.com/en-us/library/bb125159.aspx [http://technet.microsoft.com/en-us/library/bb125159.aspx]

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i Think your issue on the new server may be that the smtp relay may require authentication and your old one may have been configured not to<br />
<br />
this blog entry may help you<br />
<br />
<a href="http://www.more2know.nl/2010/11/03/exchange-2010-relay-permissions/" rel="ugc">Exchange 2010 Relay Permissions</a><br />
<br />
thanks
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i Think your issue on the new server may be that the smtp relay may require authentication and your old one may have been configured not to

this blog entry may help you

Exchange 2010 Relay Permissions [http://www.more2know.nl/2010/11/03/exchange-2010-relay-permissions/]

thanks

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Thank you. This did the trick.
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<div class="content wysiwyg-content">
Afternoon,<br />
<br />
We have just migrated to Exchange 2010. Emails and the such appear to be working fine with all users.<br />
<br />
The only thing we cant figure out is our office scanners (Canon Imagerunner 3230). We've adjusted the SMPT setting on the scanner to point to our new exchange server, but when users use it to scan, they get an error saying the scan was not sucessful.<br />
<br />
If we replace the SMPT settings on the scanner with the old exchange server everything works as it should.<br />
<br />
Is there something in exchange we are missing?<br />
<br />
Any ideas on what else to check would be most appreciative.<br />
<br />
Thanks <br />
N
</div>
</div>


Afternoon,

We have just migrated to Exchange 2010. Emails and the such appear to be working fine with all users.

The only thing we cant figure out is our office scanners (Canon Imagerunner 3230). We've adjusted the SMPT setting on the scanner to point to our new exchange server, but when users use it to scan, they get an error saying the scan was not sucessful.

If we replace the SMPT settings on the scanner with the old exchange server everything works as it should.

Is there something in exchange we are missing?

Any ideas on what else to check would be most appreciative.

Thanks 
N

Exchange 2010 migration

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.