troubleshooting Question

Windows Vista fails to start after system restore on HP Pavilion

Avatar of BLCSwimmer
BLCSwimmer asked on
Microsoft Legacy OS
5 Comments1 Solution693 ViewsLast Modified:
My hard drive crashed this morning and I have replaced it with a new one.

I've used the system restore DVD's I burned after purchasing my computer.  The restore DVD's went through the entire process with no errors.

After completing, the software states that the computer will restart and windows will begin the configuration process.  This is where I run into trouble.

I'm receiving the following error
"windows could not complete the installation.  To install Windows on this computer, restart the installation"

I'm not sure if this is relevant to the problem or not:  the computer's original operating system was VISTA, but I was entitled to a free windows 7 upgrade because it was released a month after purchasing the computer.  This came on a separate DVD which I have not yet tried to reinstall.

The system is an HP Pavilion.

HP wants $50 to tell me how to fix - figured I'd try this first!
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