Solved

windows search service 3.0 is crashing XP

Posted on 2012-03-14
5
439 Views
Last Modified: 2012-04-03
An XP system crashes to BSOD with different messages, the most common is "IRQ_LESS_NOT_EQUAL.  It is a several year old Optiples with all drivers up to date.
Event viewer shows that search service ended unexpectedly at the time of the crash
If it makes a difference, steady state is installed on the system, and has several accounts with strict restrictions.

I have disabled windows search service by setting it to disabled in services.  Aparantly it still runs, and crashes the system.   When attempting to uninstall the search service, it notifies that several other applications are dependant on it.  How would you solve the problem, and is it safe to uninstall search v3.0?
0
Comment
Question by:AE_JB
  • 3
  • 2
5 Comments
 
LVL 43

Assisted Solution

by:Davis McCarn
Davis McCarn earned 500 total points
ID: 37725314
Read this to turn off and disable Windoze Search: http://www.mydigitallife.info/turn-off-and-disable-search-indexing-service-in-windows-xp/
You; though, might also want to run the error scan in the free version of http://www.hdtune.com as you may have a failing drive.  Even one red box indicates impending doom.
0
 

Author Comment

by:AE_JB
ID: 37743030
Right, I turned off search first thing several months ago, and it continued to crash
Search continued to run so I set the search service to disabled, and it continues to reset itself to Automatic.

I ran the disk checker and it passed.

The error I get in system logs is as follows-
============================
Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7024
Date:            3/13/2012
Time:            2:20:56 PM
User:            N/A
Computer:      YWCACART1
Description:
The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
========================================

Observed details:
-Occurs at least 5x per hour.
-sometimes the error occurs 20+  times within several minutes
-BSOD crashes coincide with times when this error occurs, no other errors in system log at the time of crash.

Question:
1.  Can i remove windows search service safely from add remove programs even though it gives a warning that IE and other programs have dependencies associated with it?
2.  Could antivirus or steady state be causing the problem?
0
 
LVL 43

Accepted Solution

by:
Davis McCarn earned 500 total points
ID: 37746915
That article instructed you to check the properties for every drive you have and to uncheck the indexing option.  It did; however, miss the startup entry....
Use Autoruns ( http://technet.microsoft.com/en-us/sysinternals/bb963902 ) or Winpatrol ( http://www.winpatrol.com/download.html ) to disable or remove the startup entry, then reboot.
0
 

Author Comment

by:AE_JB
ID: 37766775
I have used winpatrol before, didnt think to use it here.  I'll give it a go.
0
 

Author Closing Comment

by:AE_JB
ID: 37801085
Appears to have been resolved.  May have been related to outdated video driver as well.
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now