DFS Backup issue

Hi

I am facing an issue with the backup of my file server which has DFS enabled and we have VNB 7.1 configured to take the backup of the shared folders.

the issue is when we take the backup of the folders which are part of the DFS, it failes with error "partially completed" and the total size backed up is 4 KB. but when we disable the DFS service and initialize the backup, it completes with success.

We are stopping the service initiate the backup and start the service, this is how we are taking the backup these days.

Can some one please help me to fix the backup issue using VNB?
mukvinmanAsked:
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Kiran ChCommented:
How is the backup folders selected? I hope you have slected the physical path of the data where it is present. However pls check this article:

this is applicable for 6.5 but you can give this a try : http://www.symantec.com/business/support/index?page=content&id=TECH53332.
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