We have a issue with one of our user mailbox, Ms outlook was not able to communicate with the exchange 2010, so we deleted OST file and recreated it, after the recreation we are not able to see the mails in the mails box, when we checked the User Properties in Exchange Management console (we can see there is some data):
Total items ---- 436
Total Size (KB) --- 227878
But after the new OST is created it is not showing any mails, We have tried to check logging through Webmail (OWA) even there it is not showing any mails available, but the outlook is able to send and receive any new mails.
What can be issue, as user require old mails urgently so we have started to retrieve it through restore full mailbox, but we need to know what can be the cause of the issue,
Awaiting for quick reply,