Citrix application printing issue

In a network there is a printer installed with secure printing enabled. Users login to citrix application from their windows machine. They can access printer from windows machine but not from citrix application.

Any idea!!

Please help.

Thanks,
Venkat

venkatspb

Asked: 2012-03-15

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Microsoft Legacy OS

2 Solutions

LVL 26

CoralonCommented: 2012-03-15

Are you connecting the printer to the Citrix session, or using the Client printers function?
Do you have the drivers installed in Citrix to support the Secured Printing?

I've used several Secured Printing features in Citrix before (HP & Xerox).. In those circumstances, I have used Session Printers to connect the printer.

Coralon

LVL 7

Jayanta SarmahCommented: 2012-03-15

enable Citrix client printer auto creation policy with Univesal printer driver (UPD), if the same is arleady enabled make sure you have UPD of the printers in network installed in citrix server.

Also open TSCC.msc , properties of ICA/TCP connection , under security tab CTXCPS service accounts has appropriate permission ( read/execute minimum)

That should help . Gud luck

LVL 3

venkatspbSenior Software EngineerAuthor Commented: 2012-03-18

Dear Sarmahjay and Coralon,

Thank you very much for your suggestion and prompt response, but, as I am new to Citrix and I have no experience in citrix environment - could you please eloberate and explain or please provide any document link so that I can verify..

Thanks,
Venkat

LVL 3

venkatspbSenior Software EngineerAuthor Commented: 2012-03-25

Thanks

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Citrix application printing issue

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