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VPN stuck on negotiating

Posted on 2012-03-15
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Last Modified: 2012-05-18
Hi,

I was trying to connect a Mac with 10.4.11 OS remotely via VPN (pptp) to the corporate VPN router.

When the VPN is initiated, it says "negotiating" then it doesn't do anything. It appears, it stuck on negotiating. My client is using Lynksys router

But, the PC next  room, it authenticates with the corporate VPN router., so connection was successful all the time.

I'm beginning to think Mac 10.4.11 isn't compatible with the Lynksys router? Should we replace the router with an Apple router (e.g., Airport extreme)

We are planning to upgrade to 10.6 then 10.7 but not sure if this resolve the issue?

Appreciate your feedback
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Question by:mcse2007
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Expert Comment

by:John Hurst
ID: 37724411
It depends on the Linksys Router. Some WRT54G type routers, firmware level 5 and 6, were not compatible with VPN (known issue). So if that is perhaps what you have, try a different router first (even if you can borrow one temporarily to be certain). ... Thinkpads_User
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Author Comment

by:mcse2007
ID: 37770843
I will try a different router when i'm on site this week, hopefully.
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Accepted Solution

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mcse2007 earned 0 total points
ID: 37963548
Upgrading MAC O/S 10.4 to 10.6 has resolved the issue.
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Author Closing Comment

by:mcse2007
ID: 37984006
Upgrading MAC O/S 10.4 to 10.6 has resolved the issue.
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