troubleshooting Question

Asante Intracore 36240 switch

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mynet asked on
HardwareNetworking Hardware-OtherComponents
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My client has a Asante Intracore 36240 switch and he is not sure what he did but the switch stop working. It loads passing the uncompressed stage; then it just hungs there. Is there a way to reset to the factory default and erase all the config? There is no reset button in the back of the switch. Thx
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