Solved

Asante Intracore 36240 switch

Posted on 2012-03-15
9
316 Views
Last Modified: 2013-06-13
Hello,

My client has a Asante Intracore 36240 switch and he is not sure what he did but the switch stop working. It loads passing the uncompressed stage; then it just hungs there. Is there a way to reset to the factory default and erase all the config? There is no reset button in the back of the switch. Thx
0
Comment
Question by:mynet
  • 4
  • 3
9 Comments
 
LVL 69

Accepted Solution

by:
Callandor earned 500 total points
ID: 37726090
0
 

Author Comment

by:mynet
ID: 37726607
I cannot even get to the console# prompt. I just hang.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 37726930
Did you try the alternative?

"If we don't have a console, things get a little trickier. Connect your
terminal emulator and bounce the switch. After it finishes the POST,
enter a Ctrl-U"
0
Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

 

Author Comment

by:mynet
ID: 37727088
Could not get the Ctrl-U to work? It just loaded too fast.
0
 
LVL 69

Expert Comment

by:Callandor
ID: 37727185
You'll have to try a few times, since there doesn't seem to be any other way.  I don't have any other ideas, so contact Asante's support if you can't get in: http://www.asante.com/_n/support_supContactform.asp
0
 

Author Comment

by:mynet
ID: 37727574
They don't want to provide support because the switch is end-of-support
0
 
LVL 69

Expert Comment

by:Callandor
ID: 37727799
I don't understand how they can't even tell you how to reset the switch - the least they can do is direct you to an FAQ or something.  This has to be a common question.  It looks like you'll have to keep trying the ctrl-U if Asante isn't going to help.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Windows 7 Professional 6 92
Lenovo T400 freeze at start up 8 64
Repairing a physically broken flash drive 4 73
what am i doing here 3 49
What do we know about Legacy Video Conferencing? - Full IT support needed! - Complicated systems at outrageous prices! - Intense training required! Highfive believes we need to embrace a new alternative.
This article outlines why you need to choose a backup solution that protects your entire environment – including your VMware ESXi and Microsoft Hyper-V virtualization hosts – not just your virtual machines.
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question