Microsoft Outlook 2010 Application Hang when Printing
Posted on 2012-03-15
I am the primary desktop support in an office, and I have had a user report an issue with printing an email from Microsoft Outlook 2010.
He can print from Word 2010 fine, to any printer.
He can successfully send a test page from the printer settings.
Microsoft Office 2010 has been fully Repaired in Programs and Features, and then restarted.
No events are logged in Event Viewer annoyingly,
I have fully stopped, and restarted Print Spooler service on the machine.
I have changed the default printer.
I have also fully deleted all printers, and re-added them, as local TCP/IP Printers (they're networked) Relying on Windows 7 to detect the printer and select the driver automatically.
(This should be fine, because it is on others machines, and not forgetting, I can print from Word, and print test pages fine)
So, the user opens an email fully, then clicks file, and goes down to 'Print' As soon as Outlook is looking at the printers in the list, it causes Outlook to 'Not Respond' but, if you're patient enough, after about 30 - 45 seconds, the print job drops into the print queue.
Any Suggestions, considering I've tried quite a lot, I think this might be a difficult one?