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Does HELO command works on exchange 2007.

Posted on 2012-03-15
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Last Modified: 2012-04-25
We have recently moved from Exchange 2003 to Exchange 2007. There are lots of internal apps and tools running on different servers in our organization which sent mail alerts and reports to the concerned teams.
All tools/apps are sending alerts except one, although i have added its IP to my HUB transport servers anonymous relay like i did for others, below is the error i got in logs:

"javax.mail.MessagingException: Failure sending HELO command to SMTP server"

it was working fine when we were on exchange 2003.
When i am trying to telnet my HUB transport on port 25 from the server catering that app, it letting me thru with 220************  response.
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Question by:pdixit1977
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5 Comments
 
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Expert Comment

by:gudii9
ID: 37726626
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Author Comment

by:pdixit1977
ID: 37729006
Looks like you gave me 100 pages book. i was thinking that experts are here but it looks like experts exchange have google searchers only.....

can anyone please help me with this please
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Author Comment

by:pdixit1977
ID: 37729050
@gudii9:
please have a look again on my question, i m NOT asking to remove internal info from header my friend.
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LVL 37

Accepted Solution

by:
Jamie McKillop earned 250 total points
ID: 37733987
Hello,

The problem is that the javamail application on your server is not sending a correct HELO command to Exchange. It is likely that the javamail app is unable to retrieve the hostname of the server it is on. I would reach out to whoever built the application and have them assist in troubleshooting the issue.

JJ
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Author Comment

by:pdixit1977
ID: 37738028
jjmck:
i was also suspecting the same but just wanted to confirm.
I have opened a case with that application vendor and let him know the issue. will update you..
Thanks
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