troubleshooting Question

Slow connect using VPN with Company Severs

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cmdolcetFlag for United States of America asked on
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Can anyone explain to me what I need to check with wither my VPN or SBS 2003 server in order to diagnose what my remote users are calling a slow (snail pace network). My user are connect in hotels either in the US or Canada or Mexico and they say that regardless if they connect via wireless or cable (100Mps) with our VPN it still take a long time to access the company drives and also our company database which is in .SQL.

How can I on my end diagnose this issue to determine what the next action is. Maybe the VPN that is built into the SBS 2003 package is not the best solution if that's the case does anyone have a "free" alternative.

Thanks in advance
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