Avatar of cmdolcet
cmdolcet
Flag for United States of America asked on

Slow connect using VPN with Company Severs

Can anyone explain to me what I need to check with wither my VPN or SBS 2003 server in order to diagnose what my remote users are calling a slow (snail pace network). My user are connect in hotels either in the US or Canada or Mexico and they say that regardless if they connect via wireless or cable (100Mps) with our VPN it still take a long time to access the company drives and also our company database which is in .SQL.

How can I on my end diagnose this issue to determine what the next action is. Maybe the VPN that is built into the SBS 2003 package is not the best solution if that's the case does anyone have a "free" alternative.

Thanks in advance
SBSVPN

Avatar of undefined
Last Comment
cmdolcet

8/22/2022 - Mon
Voodoocrazy

What speed is your internet connetion?  up and down.  your internet upload speed is almost always the issue with slow VPN's
akhalighi

make sure you have the same speed and duplex set at both ends of VPN connection.
cmdolcet

ASKER
oh sorry we are using a dedicated T1 line
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck
Voodoocrazy

T1 is about 1.500Mbps is that correct?  how long does it take to open a 5mb file over the vpn?

on a T1 this should be 35 - 45 seconds.
pjam

You can test your speed at any of several Broadband sites.
Here is on I use often:
http://www.auditmypc.com/broadband-speed-test.asp
cmdolcet

ASKER
OK I ran the speed test from my office which is inside the company and I got a 1.19Mbps for download and 1.37 mbps upload. Both are well inside the specs of the T1 line. Now I can test how long it will open over the VPN however can I test the speeds im getting over the VPN.

If they are slow what choices do I have to improve the speeds?
⚡ FREE TRIAL OFFER
Try out a week of full access for free.
Find out why thousands trust the EE community with their toughest problems.
pjam

Second T1 for starters.  You didn't say how many users accessing??
We have 100 users connected to a AT&T WAN which requires minimum 2 T1s
ASKER CERTIFIED SOLUTION
hypercube

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
cmdolcet

ASKER
We only have about 2 users access the VPN and they may not always access it at the same time