Solved

Slow connect using VPN with Company Severs

Posted on 2012-03-15
9
259 Views
Last Modified: 2012-03-28
Can anyone explain to me what I need to check with wither my VPN or SBS 2003 server in order to diagnose what my remote users are calling a slow (snail pace network). My user are connect in hotels either in the US or Canada or Mexico and they say that regardless if they connect via wireless or cable (100Mps) with our VPN it still take a long time to access the company drives and also our company database which is in .SQL.

How can I on my end diagnose this issue to determine what the next action is. Maybe the VPN that is built into the SBS 2003 package is not the best solution if that's the case does anyone have a "free" alternative.

Thanks in advance
0
Comment
Question by:cmdolcet
  • 3
  • 2
  • 2
  • +2
9 Comments
 
LVL 5

Expert Comment

by:Voodoocrazy
Comment Utility
What speed is your internet connetion?  up and down.  your internet upload speed is almost always the issue with slow VPN's
0
 
LVL 10

Expert Comment

by:akhalighi
Comment Utility
make sure you have the same speed and duplex set at both ends of VPN connection.
0
 

Author Comment

by:cmdolcet
Comment Utility
oh sorry we are using a dedicated T1 line
0
 
LVL 5

Expert Comment

by:Voodoocrazy
Comment Utility
T1 is about 1.500Mbps is that correct?  how long does it take to open a 5mb file over the vpn?

on a T1 this should be 35 - 45 seconds.
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 
LVL 17

Expert Comment

by:pjam
Comment Utility
You can test your speed at any of several Broadband sites.
Here is on I use often:
http://www.auditmypc.com/broadband-speed-test.asp
0
 

Author Comment

by:cmdolcet
Comment Utility
OK I ran the speed test from my office which is inside the company and I got a 1.19Mbps for download and 1.37 mbps upload. Both are well inside the specs of the T1 line. Now I can test how long it will open over the VPN however can I test the speeds im getting over the VPN.

If they are slow what choices do I have to improve the speeds?
0
 
LVL 17

Expert Comment

by:pjam
Comment Utility
Second T1 for starters.  You didn't say how many users accessing??
We have 100 users connected to a AT&T WAN which requires minimum 2 T1s
0
 
LVL 25

Accepted Solution

by:
Fred Marshall earned 350 total points
Comment Utility
Consider this:

Inside the building, the network speed is AT LEAST 100Mbps and likely today 1,000Mbps.
Even if that's not exactly the speed one would get on a file transfer it's still going to be high.

People are used to these speeds.
Now hook them up to a 1.5Mbps link and guess what?  They think it's slow.  And, really, they are correct because it's at least 67 times slower than they are used to.  Exact numbers aside, I think you get the idea.
0
 

Author Comment

by:cmdolcet
Comment Utility
We only have about 2 users access the VPN and they may not always access it at the same time
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

If you use NetMotion Mobility on your PC and plan to upgrade to Windows 10, it may not work unless you take these steps.
Let’s list some of the technologies that enable smooth teleworking. 
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now